Organised by Zendesk
It’s an upside-down world right now. As we all begin to deal with shifting customer demands, let’s talk things out.
With:
Sarah Reed, SENIOR DIRECTOR OF CONTENT AND EVENT MARKETING, ZENDESK
Katherine Ludwig, VICE PRESIDENT OF PLATFORM SERVICES AND SUPPORT, YEXT
Many companies are investing in better self-service–from help centres to chatbots–to mitigate rising customer support interactions. But not everyone thinks about also optimizing their search functionality. Join Katie Ludwig from Yext to hear about the power of self-service and search. Katie will share how Yext leverages Zendesk and how you can use modern search to better your CX
This will be an immersive open conversation with live Q&A. If you can’t join us on June 24th, you can still watch the on-demand recording afterwards by registering.