Organised by Dentsu Aegis Network
Dentsu World Services presents a webinar on 'Innovation Trends in CX' where Shashikant Shimpi, our Vice President and Country Head, and Alex Hamilton, Head of Innovation, dentsu UK deliberate on the below topics.
Agenda:
• Major innovation themes across the industries
• What's Metaverse- Is it a new way to drive digital experience? Is Metaverse commerce the way forward?
• Augmented Reality and Virtual Reality - Value vs. Hype
• How can brands deliver more personalized experiences using Artificial Intelligence?
• How can businesses build a culture of innovation? Discuss the critical success factors to drive success through innovative culture?
Join us for an engaging discussion where we share interesting insights on the changing Customer Experience (CX) and the importance of an innovation-led outlook.
Zoom Link: https://dentsu.zoom.us/j/98108202502?pwd=bUN6YmRqRlRqTXhOelIxQURBUzU3QT09
Meeting ID: 981 0820 2502
Passcode: 106716