We Are Social. We’re a global agency, with more than 800 people in 14 offices around the world, and 150 here in our London HQ. We deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands including adidas, Audi, Google and Netflix.
We’re focused on creating ideas powered by people, not platforms – a formula that’s proven very successful over the last ten years. Now, we’re growing again and looking for an Account Director to become part of our team; a team whose work has been recently recognised by Cannes Lions, Webbys, Lovies, Creative Circle and many more.
Our Client Service team is a crucial part of the agency’s success, working closely with the world’s biggest brands to deliver award-winning, creative and effective socially-led marketing solutions.
As an Account Director you’ll be working with each of the departments, not only crafting the direction of our client’s social presence across, but challenging the conventions of marketing, demonstrating your alliance with the brand by championing social innovation and then shouting about the work we deliver both internally and externally.
This role will predominantly work on a leading automotive brand. With a focus on social strategy, content development and community management, we’re looking for someone capable of proactively owning and growing client relationships, as you’ll have the opportunity to influence and innovate in partnership with the clients. As part of our growing Client Service team, this role offers great opportunity and scope for career growth and personal development.
What does the role involve?
Management of day to day client activity and inter-agency projects
Ensuring that all activity follows sign off processes
Status and other reporting internally and externally
Regular monitoring of the client and their reputation in on and offline media
Regular monitoring of competitor brands in on and offline media
Day to day management of your team
Endeavour to increase revenues in existing client business
Handling of new business leads that are assigned to you.
Previous experience with an automotive client but not essential
Strong leadership skills - motivating both client and internal project teams to inspire the best creative and ways of working
Senior stakeholder management – proven experience of working with and developing senior client relationships
Expert knowledge and understanding of social and platforms
Collaborative, articulate and engaging communication style
Proactive business development skills; finding new opportunities within existing areas of the business as well as forging new relationships to grow
Strategic thinking and forward planning of client work
Confident presenter - being able to present to a range of audiences and sizes with passion
Willingness to get involved in day-today running of account including managing your own tasks
Deft financial management of all of your accounts
Strong MS Office skills including Excel.
Why should you join our team?
23 Days holiday, increasing by 1 day for each year of service
Private Medical Insurance
Company pension scheme
Group Income Protection
Optional Dental Insurance
Comprehensive internal and external staff training programme
Corporate Social Responsibility - time given to volunteer with our partnered charity
Annual ski trip in Europe
Cycle-to-work scheme (so that you can cycle into London's only cycle-in office)
Season ticket loan scheme
Long Service Awards - at 3, 5 & 10 years
Optional sabbaticals after 3 and 5 years
Employee Assistance Programme
Staff events: yoga, language lessons, monthly nail bar, wellness check-ups onsite, basketball & squash court for hire
Social clubs: running club, documentary club and many more