28 days ago
  • Level Mid Level
  • Professions Account Manager, Account Executive, Account Director, Project Manager, Producer
  • Type Full Time
  • Location London, United Kingdom

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About This Here

This Here is a creative agency based in London Fields. We create authentic brand stories with irresistible people at the heart of them. Our portfolio of clients ranges across the sectors, from smaller brands to large retained accounts with The North Face and Dickies.
We believe in championing the underdog, and in every hire, we look for those that value hard work, intelligence, curiosity and pride in your field. We’re a laid back company with a modern approach to work.

About You

We’re looking for a bright and enthusiastic Account Manager that has a positive, “can-do attitude”. We’re a young creative agency that is scaling alongside our brilliant clients and you have an opportunity to grow with us, whilst working on some really exciting brand campaigns and projects. You’ll work across many different disciplines including creative & strategy, activation, digital and communities (influencer & Talent) - organised and a natural with clients; you’ll not be afraid to throw yourself into the project nitty-gritty whilst adding a couple of new strings to your bow.

Job Overview

As our Account Manager you’ll be the day-to-day project contact across various clients and workstreams, but initially this role will be weighted towards the Dickies account working on a 360° campaign to celebrate their 100th birthday. Leading projects and supporting our junior team members, we’re looking for somebody who can build and maintain strong relationships with our clients whilst developing a culture of transparency and trust.
Through the support of senior management, you’ll take on briefs across our lifestyle focused projects across The North Face and other new business wins that are skewed towards culture - owning areas or full projects and budgets depending on value. We’re looking for a steady pair of hands to navigate projects from concept to delivery, somebody who’ll take an active role in meetings - and these days, zoom calls!
You’ll work with high profile talent and celebrities, all the way through to micro-influencer activations and content production projects - working with our team to deliver excellent and successful 360° brand campaigns.

Account Management

With the support of our Account Executive, Account Director & Head of Client Services, we’ll expect you to be a first class account handler and proactively ensure projects are tracking smoothly. You should ensure clients are across the project management milestones and that they are happy with the progress. These responsibilities include but are not limited to:
  • Meeting admin - scheduling, assigning roles & responsibilities, preparing documents and presentations
  • Weekly project status reporting - internal & external
  • Work with senior management to pull together full budgets, with input from creative & production team members where relevant
  • Management of budget, tracking progress with the ability to provide an update to the team or client at any point
  • Set key timelines and create project management tools
  • Manage Account Executive and all tasks associated with their role (e.g. oversee product inventory & showroom management)
  • Product seeding
  • Demonstrate a keen interest in our clients business and in turn understand how we can help them / become a brand guardian

Team Management

As an Account Manager at This Here, you may be responsible for the management of other team members, keeping them motivated, enthusiastic and working well together.
  • Provide management for Account Executive, listening, understanding and allocating time for support and a weekly one-to-one meeting
  • Help junior team members to meet objectives by providing opportunity for growth and learning whilst ensuring client needs are met

Talent Management

We work with a multitude of talents at all scales and fame, predominantly within the music & lifestyle industry. These responsibilities include but are not limited to:
  • Keeping on top of culture & rising talent
  • Have an awareness of your clients business and make conversation about relevant talent / coverage seen in meetings
  • Manage Account Executive on talent research and step in where is required
  • Proactively presenting client-specific talent ideas to your team for future collaborations
  • Feed into the IRM (our talent database) - ensuring that the Account Executive is keeping this up to date
  • Contracting and agreements
  • Negotiating talent fees
  • Relationship management - seek and nurture talent relationships with partners, influencers, talent and their teams
  • On-site relationship management / talent liaison

Creative, Production & Execution

Creative execution is a key part of our business. Whilst we’re not expecting you to design and make things as such, it’s important that you should feel confident leading the process, working with freelancers and suggesting new ideas. These responsibilities include but are not limited to:
  • Add value creatively to projects, sharing things you’ve seen or ways to develop projects, giving ideas
  • Organise creative sessions & brainstorms
  • Suggest new and exciting creative partners
  • Briefing of creatives & freelancers (written and verbal)
  • Manage the creative process from brief to print-ready artwork / final content
  • Provide a supportive role in the coordination of diaries and the planning and booking of resource - flagging to senior management if resource is required ahead of time
  • Manage the client feedback process ensuring timelines are met and the amends process is managed
  • Be a key point of contact for suppliers
  • Point of contact for the client & talent onsite at events, shoots, castings and activations

What you’ll get

  • A salary
  • A lovely desk in our quiet, bright, central Broadway Market studio (although we’re splitting our time between office and WFH given the circumstances!)
  • A monthly massage from the miraculous Celia (and alternative lockdown perks in replacement, incl. Hello Fresh or Meditation App subscriptions)
  • 2% Employer contribution to auto-enrollment pension scheme (after probation)
  • Home broadband allowance
  • To work with a bunch of nice, talented and creative people.
  • The odd European jaunt for work to Milan, Paris etc.
  • Excited? We are. We’re really looking forward to meeting you.

Skills Required

  • Client Services
  • Talent Scouting
  • Talent Management
  • Creative Talent
  • Project Management
  • Basic Finance
  • Budget Management
  • Strategy
  • Marketing
  • Culture Marketing

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