5 days ago
  • Level Mid Level
  • Professions Account Manager
  • Type Full Time
  • Location London, United Kingdom


The Marketing Store is a consumer engagement agency that believes in the power of experience to build brands. Experience is any valuable interaction between a brand and consumer, and it’s the currency of 21st century marketing; consumers are placing greater value on it, technology provides brands with greater opportunity to deliver, and it’s the key to unlocking huge growth.
Our core skill is therefore transforming brands, products and services into experiences. To leave lasting impressions and influence future purchasing decisions.
We do this through our expertise in the sharing of experience and the science of experience. Yet none of this can be achieved without our investment in people and culture. We’re committed to breaking down silos to create more efficient and better-connected working processes. That’s why we are a people-first agency, built to serve consumer-first brands.
Our agency is home to creative problem solvers. Those who overcome any obstacle to successfully put consumer-first ideas, products and technologies into market.
People who wear their talent lightly. Willing to be part of a close community that pushes them to be better.
Because our goal is to bring people and brands closer together. Closer insights, closer connections and closer collaboration breed better, more effective work. It’s this dedication to getting closer that drives us to go further.
We are McDonald’s UK Strategic Retail agency, delivering the retail experience for nearly 4 million customers every day. Brands live, grow or die based on the customer experience they provide – how they serve, what they serve and what they say to their customers. The restaurant, and everything in it, is the most immediate point of connection to the brand, providing a tangible brand experience.
Our remit is incredibly varied and is focussed on the four key areas that define the customer experience: Food, People, Environment and Comms. We are an extension of their Marketing Team and work in an integrated fashion with our partner agencies to lead all Brand Participation activities (e.g. Monopoly at McDonald’s and other promotional mechanics). We provide all BTL marketing activation including digital, partnerships and direct.
Monopoly at McDonald’s is by far the largest and most integrated campaign that we deliver for McDonald’s every year (2019 will be its 14th year in the UK and 4th year in the Republic of Ireland). It’s also the biggest campaign that the McDonald’s Marketing team deliver within their calendar! As the lead agency for Monopoly, we take great pride in delivering sales beating Monopoly campaigns year on year. At TMS, we take on full campaign delivery, including digital and social media.
This role is primarily responsible for delivering the execution of the Monopoly campaign for the UK (in alignment with Republic of Ireland). This includes: Monopoly campaign concept development, mechanic generation, partner negotiations and prize pool development, legal processes (from facilitating approvals on creative work, to helping develop the promotional Terms & Conditions), developing all the promotional packaging and in-store POP kits (print & digital), as well as ad hoc support to the UK TMS Client Service team to deliver the website development, online advertising and social media comms, specifically within the UK market.
Outside of Monopoly, there’s the opportunity to sink your teeth into other projects, working from concept development through implementation to post activity evaluation on all campaigns and brand planning activity.
The role will also involve managing, motivating and mentoring an Account Executive whilst delivering projects together.
Finally, we guarantee that you will leave changed. Because we help our people achieve their goals.
So come here to experience. To experiment. To make mistakes. To challenge your own limits.


Client & Team Partnership
  • Develop a strong relationship with McDonald’s Client Partners (across multiple levels from Marketing Manager to Brand Assistant, and across all functions from Marketing to Customer Services to Operations)
  • Demonstrate an understanding of the FMCG and Informal Eating Out Retail Sectors in order to apply insight and understanding to positively impact McDonald’s business
  • Display a passion for Monopoly and a willingness to deliver another award-winning, record breaking promotion as part of a wider team
  • Work closely not just with your Account Director and a Senior Account Manager but also across agency teams (Production, Creative & Digital) to plan, develop and execute the Monopoly promotion and any other Brand activations
Account Management
  • Taking overall responsibility for a specific project area of the Monopoly campaign and ensure the wider team and the Client are kept informed
  • Proactively and independently deliver your specific Monopoly project area in a fast-paced environment, ensuring delivery is on time and within budget
  • Demonstrate a collaborative approach– working effectively across agency and Client departments (3rd party agencies, sister agencies, legal, operations, production, creative, digital etc)
  • Demonstrate a strong ability to multi-task, juggling priorities and managing time effectively
  • Proactively provide timely project status information and contact reports for line manager and the wider team
  • Regularly updating traffic/project managers and wider team members to allow for effective management of internal resource
  • Demonstrate an appetite to broaden experience outside of the assigned day-to-day
  • Excellent attention to detail
People Management
  • Demonstrate aptitude in the management and development of an Account Executive
  • Ensure Account Director and Senior Account Manager and wider team are kept regularly informed and any key decisions are made as a team
  • Play a broader role across the client service team in seeking out opportunities to inspire, educate and coach the team.
The all-important numbers bit
  • Show an aptitude for understanding the overall Monopoly Master budget and working alongside your SAM / AD and the appropriate internal team (Production, Game Ops, Digital) to prepare the relevant cost areas of the project
  • For smaller brand activation projects, managing day-to-day projects costs through effective financial planning and management incl. preparing quotes and budgets for internal approval, regular tracking of hours spent on projects vs. estimates to drive profitability and presenting and updating budgets for Client approval
  • Raising the required PO’s and Invoices to keep on track with the agreed Project Billing Schedules for the specific project areas under your management

Desired Skills & Experience

  • You’ll currently be a strong Account Manager in an integrated agency environment
  • Experience of working with a creative department and knowledge of the production process
  • Strong IT skills (MS Outlook, Word, PowerPoint, Excel)
And we’d love you to…
  • Have excellent organisational skills and attention to detail
  • Have excellent writing skills
  • Have great presentation skills (writing and delivering)
  • Be able to express ideas with clarity, confidence and logical reasoning
  • Possess strong financial acumen
  • Be fantastic at project and resource management
  • Appreciate great creative work
  • Work well under pressure
  • Have an understanding of the Informal Eating Out sector, FMCG and retail sectors
Any of the following would be a plus
  • Experience of delivering digital campaigns
  • Marketing qualifications (e.g. ISP, IDM, CIM, IPM) desirable


  • ‘Your Hours’ – flexible working for all around a core hours structure
  • 22 days’ holiday standard (increases year on year with service)
  • An additional three days for the Christmas period
  • Your birthday off and £50 cash on us!
  • Company pension matched up to 3% contribution
  • Private Health Cover with AXA PPP (for you)
  • Dental cover with Denplan (for you)
  • Annual Discretionary Performance Bonus
  • Childcare Vouchers
  • ‘Bike to Work’ scheme
  • Life Assurance at four times your annual salary
  • Employee Assistance Programme
  • Referral bonus for new hires
  • Long Service Bonus at 5, 10, 15 years
  • Socials and sports teams
  • Beer-fridge Fridays and regular socials

Skills Required

  • Account Management

Closing Date

14th April 2019

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