27 days ago
  • Level Mid Level
  • Professions Production Manager
  • Type Full Time
  • Location London, United Kingdom

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Music is Universal

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces and work processes to be fully inclusive to people with different needs and working styles.

The A Side: A Day in The Life

Bravado is the only global, 360-degree full service merchandise company that develops and markets high-quality licensed merchandise to a world-wide audience. The company works closely with new and established entertainment clients, creating innovative products carefully tailored to each artist or brand.
Product is sold on live tours, via selected retail outlets and through Web-based stores. Bravado also licenses rights to an extensive network of third-party licensees around the world. The company maintains offices in London, Los Angeles, New York, Berlin, Paris, Tokyo and Sydney. Under the Universal Music Group umbrella, Bravado is able to leverage a global sales and distribution network from the world’s largest record company, as well as the group’s significant marketing strength.
The principle objective of this position is to provide full administrative support to the production department, with a dotted line to the finance department to ensure smooth interaction between both teams.

The B Side: Skills & Experience

Be Organised

  • Manage all touring administrative processes (e.g. setting up codes, sales orders, purchase orders etc) through Navision (our internal system). This includes streamlining the system to ensure PO’s are raised for all touring items inc. artwork charges, freight etc.
  • Setting up and updating inventory spreadsheets for all tours.
  • Organising and overseeing deliveries throughout tours – dealing with suppliers and freight companies on a daily basis.
  • Raising commercial invoices for none-EC countries.
  • Involvement in any finance system development/ maintenance to ensure touring views are incorporated.

Be Collaborative

  • Ongoing communication with road staff.
  • Liaising with internal and external departments as and where necessary. This includes regular interaction resolving any stock issues with finance.
  • Dealing with any customer complaints e.g. items being returned, refunds etc.
  • General additional ad hoc duties where required.

Person Specification


  • Excellent attention to detail.
  • Strong organisational skills with the ability to manage own workload.
  • Ability to work top deadlines and keep calm under pressure.
  • Intermediate Microsoft office skills, specifically Word, Excel and Outlook.
  • Customer focus with strong customer service skills.
  • Excellent communication skills.
  • Ability to work in a team.
  • Solutions orientated with the ability to use initiative and solve problems.
  • Ability to develop and maintain string working relationships with colleagues and clients at all levels.


  • Experience using Navision.
  • An understanding or and interest in supply chain, specifically merchandise.
  • Knowledge of the merchandise industry.

Bonus Tracks: Your Benefits

  • Group Personal Pension Scheme (between 3% and 9%)
  • Private Medical Insurance
  • 25 paid days of annual leave
  • Interest Free Season Ticket Loan
  • Holiday Purchase scheme
  • Dental and Travel Insurance options
  • Cycle to Work Scheme
  • Salary Sacrifice Cars
  • Subsidised Gym Membership
  • Employee Discounts (Reward Gateway)

Just So You Know..

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable.  However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop.  Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.

Skills Required

  • Production Management

People who have worked with Universal Music UK