25 days ago
  • Level Mid Level
  • Professions Product Manager
  • Type Full Time
  • Location London, United Kingdom

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Description

Job Title:
Associate Product Owner Reports to: Principal Product Owner: Luxury Division Team:
Luxury Division eCommerce
Interacts with:
Senior and Lead Product Owner, Delivery Manager, Software Delivery teams, Experience team, Backend and platform product owners, Business stakeholders, Product Owner community
Purpose of role:
As the Associate Product Owner, you will be the subject matter expert who owns the delivered functionality and any associated user experience of the system (or current initiative) from definition to implementation and optimisation.
We are looking for someone who, above all, is enthusiastic about apps and technology. See something interesting on a website that could be used in an ecommerce app? We want to hear all about it. In this role you will have the unique opportunity to shape two of the world's leading luxury eCommerce apps. Our team is filled with creative, highly skilled individuals who dream big and continually improve digital products through data and fresh ideas. We are looking for product champions who exemplify those values, challenge the status quo, and are not afraid to have strong opinions. If that sounds like a good fit for you, read on!
The Associate Product Owner in the apps team will be responsible for certain journeys in the NET-A-PORTER and MR PORTER apps, taking high-level priority from the Lead Product owner, determining detail of what needs to be delivered, and prioritising work to deliver value incrementally. You will be responsible for the short term roadmap of the areas you own, and accountable for delivery.
Working with the software development team, you will represent the product's customers and stakeholders, translating business objectives into clear requirements and user stories to ensure that the team understands business needs. You will be delivery focused, aligning development with back end teams, and working with delivery managers to remove dependencies and blockers to ensure successful delivery.
Key Duties and Responsibilities:
Commercial / Strategic
  • Create, execute, and communicate short term (3 month) roadmap for your domain, informed by qualitative and quantitative data
  • Accountable for fully realising the business benefit for outcomes assigned to you, including any dependencies from other teams that are needed for you to deliver the desired outcome
  • Define objectives and KPIs for the product/initiative
  • Ensure development is prioritised to deliver maximum business value
  • Creation and validation of business cases that underpin the product/initiative, with clear definition of opportunity, costs, and benefit
  • Represent the voice of the customer and business in day-to-day decision making with developmen t
  • Support the Lead Product Owner in developing the overall domain/ initiative vision and objectives
  • Support the Lead Product Owner in defining the domain roadmap, ensuring that your products/initiatives are scoped support the longer term vision.
  • Maintain alignment between the business objectives and product development throughout the entire product lifecycle
Delivery
  • Accountable for the delivered functionality and user experience from definition to implementation and optimisation
  • Take an active role in the Experience discovery of initiatives and products, working closely with the Experience Designers and Researchers to define the product strategy, which will inform the final product scope
  • Prioritise development based on maximum value to the business and customer
  • Own and drive user story creation and backlog prioritisation, working closely with developers and testers to remove ambiguity
  • Undertake any business and/or systems analysis to highlight any impact the feature/product/initiative will have
  • Make Day-to-day product decisions and/or compromises, based on your knowledge of the business, customer, or empirical evidence
  • Work closely with the Delivery Manager to plan iterations, releases, and non-functional requirements needed to go live
  • Accept stories to confirm they have met their conditions of satisfaction
Team
  • Build the team's knowledge of the business area, encouraging and facilitating interaction
  • Promote the principles of continuous and measurable improvement
  • Encourage and build the innovation capacity of the team by elaborating ideas into proposals allowing the business to understand the cost/ benefit
  • Excite and motivate the Software Delivery team by sharing the value of the business objectives they are working to deliver
  • Assist with recruitment of new team members as appropriate
  • Promote strong community amongst the product team through organising lunch and learns, socials, etc
Communication
  • You will work in close partnership with the Delivery Manager to promote the principles of continuous and measurable, improvement
  • Effectively influence and communicate with both technical and business stakeholders adapting your style to best engage your audience
  • Work with the Product Owner community to manage cross-domain / team dependencies
  • Effectively communicate upwards ensuring the Lead Product Owner is aware of progress, escalating issues which affect the wider domain or business objectives
  • Help to build and maintain excellent working relationships between the Software Delivery team and business functions, ensuring that you do not become a sole point of contact between the two
Technical / Experience
  • Experience in writing clear and succinct user stories that have led to successful delivery - essential
  • Understanding of various agile methodologies and experience running ceremonies with cross-functional teams - essential
  • Experience in delivering incremental, measurable business value - essential
  • Quantifying value of proposed initiatives through business casing to get stakeholder buy-in and prioiritse work - essential
  • Proven record of data driven decision making through A/B testing/split testing - essential
  • Experience working with user research and design, writing briefs, running and participating in design workshops, and giving informed feedback on user experience and design - essential
  • Enthusiasm for apps, user experience, competitor analysis, and technology - essential
  • Knowledge of iOS and Android app development - preferable
Competencies
  • Stakeholder management and managing expectations
  • Delivering results and meeting customer expectations
  • Analysis
  • Adapting and Responding to Change

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