1 month ago
  • Level Mid Level
  • Professions Brand Manager
  • Type Full Time
  • Location London, United Kingdom


Are you a Brand Manager looking for your next role in an award-winning global retail business? Then we'd love to hear from you!
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible.
Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mold has always come naturally to us, and we need someone who’s not afraid to mix things up.
The Body Shop, along with Aesop and Natura, is part of Natura &Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969.
Leading the development of breakthrough and memorable brand experiences, services and products for The Body Shop that are aligned to the ‘human’ side of our brand purpose and help us to achieve social equality and social connection as well as expressing our feminist outlook.
  • Asses, Propose and launch breakthrough brand experiences and services for The Body Shop that are embedded in our brand purpose, drive brand buzz and new customer acquisition.
  • Constantly map and be aware of new trends within brand services/ experience and write concepts for The Body Shop that are aligned with the overall brand marketing objectives (e.g To recruit new consumers).
  • Be customer centric - use Customer insights data to measure relevance, demand and viability of each new experience and service concept, always putting the customer at the heart.
  • Bring these experiences and services to life by developing strategic and creative 360 campaigns, working with wider teams in both Brand and Customer functions to deliver on time.
  • Follow consumer & market intelligence – understanding the differences between our markets on consumer behaviours, market trends and competitor framework.
  • High fit with The Body Shop Purpose (culture, values), excellent understanding of the Purpose strategic framework and ability to translate it into project execution.
  • Curious and creative – thinking outside the box (and outside the beauty industry) for truly disruptive and memorable brand experiences for TBS.
  • Partner with the Activism tea, Brand Development (brand), & Customer Experience Team (Customer) on the development and planning of concepts
  • Creative confidence - thinks outside of the box
  • Consumer- centric, insights driven and 360 degree approach
  • Excellent verbal and written communication skills
  • Ability to self-manage workload and multi-task to tight deadlines
  • Good organizational and time management skills
  • Interest in social equality and feminist issues
  • Experience volunteering in charity or NGO sector
Our global HQ is currently located in the heart of East Croydon – 1 minute walk from the train station and just 10 minutes by train from Clapham Junction and 16 minutes from London Victoria. Our East Croydon office provides a light, modern and open-plan work space that includes an onsite global café.
As of 27th August 2019 we will be moving to our new home, based near London Bridge. 155 Tooley Street is a contemporary and vibrant workplace that will inspire our creativity and represent who we are, our brand and our purpose. A 5 minute walk from the mainline and tube stations, surrounded by all the attractions and amenities that London Bridge has to offer, our new office is a short stroll away from the River Thames and Tower Bridge through Potters Fields Park.
Want to join the Body Shop team? Then please apply today – as well as a competitive salary, here are just a few of the rewards and benefits you can look forward to when you join us: a 5% non-contributory pension plan, 23 days holiday, 3 days a year to volunteer in the local community, 50% staff discount and access to product sample sales, access to Perks At Work our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development. We have also implemented ‘Work Wise’ into our HQ - flexibility of ‘in-office’ hours, the ability to work remotely and a new meeting charter. Here at The Body Shop we’ve got your best interests at heart – it’s our way of saying thank you!

Skills Required

  • Brand Management

People who have worked with The Body Shop