Working in partnership with our client, the Community Manager will write, develop and deploy social content, helping to support campaigns and social calendars and create reactive/proactive content. As well as driving content in line with the brands and create engaging, bold and exciting ways to keep the community engaged and relevant
THIS ROLE IS RIGHT FOR YOU IF...
You are someone who lives and breathes content, someone who has their pulse on the latest and emerging trends as well an understanding of storytelling in social
ABOUT THE TEAM YOU WILL BE JOINING
You will work closely with the OLIVER team and be joining the brand new team based in Reading
Last year OLIVER made it into the Best Companies one to watch list in the UK and we hope that this time in 2021 we will be in the Times 100.
WHAT YOU WILL BE DOING IN YOUR ROLE
Managing a Social Media community
Ensuring best practice (Digital Mandatories)
Identify and drive creative opportunities
Liaise with customer service team on support issues
Post content onto social platforms (Facebook, IG, YouTube)
Help to shape content calendar
Monitor & Respond to all consumer messages + Report AEs
Own the CH email mailbox: reply to consumer enquiries. Forward Medical & technical enquiries
WHAT SKILLS WILL HELP YOU BE SUCCESSFUL
1-3 years’ experience managing brand communities
Demonstrated examples of social copywriting & engagement
Organised and proactive
Social metrics aware & social content savvy
On the pulse of platform innovations and their applications to brands
Lots of agencies say they’re different. OLIVER is.
OLIVER believes that agencies work better inside a brand’s organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.
Established in 2004, our model is now driven by over 2000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, adidas, BMW, Post Office and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes global content agency Adjust your Set, design, experience and engineering company DARE and property marketing specialists Aylesworth Fleming.
We are a company built on our values; we have given you a brief overview below but would love to tell you more.
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results focused to exceed expectations
We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply.