22 days ago
  • Level Senior
  • Professions Head of Design, Design Director, Service Designer, UI Designer
  • Type Full Time
  • Location London, United Kingdom


We’re looking for a natural and empathetic design leader to join IF. This role is a unique opportunity to build a more ethical information society, through working with clients to design and prototype digital services that show care about how personal data is collected, used and stored.

Responsible for leading a talented multi-disciplined team, solving difficult design problems for emerging technologies and working on things that really matter, you will be someone who is highly experienced in running teams and ensuring there is a focus on project goals.

You instinctively know how to bring people onboard with ideas, clients and teams alike, to enable a clear unified vision, one which team members know how they can contribute to its success.

You will be responsible for leading design and engineering project teams, effectively selling the value of our design work through business development and championing the creation of lasting design impact through our work.

This is a senior role, working with some of the most significant organisations of our time. This work gives us unusual access to influence and learn from the individuals inside those organisations.

We’re looking for someone who:

  • Will constantly evolve and push boundaries in developing the IF brand, positioning the business as a leader in innovation and design
  • Provides inspiration, mentorship and thought leadership to IF’s design team, enabling them to develop field-building work
  • Works with the team to develop assets that communicate the thinking - moving from analysis of the problem to design intent and solution using sketches, diagrams, user journeys, personas and writing across different mediums
  • Brings clients into the process to ensure that they feel a strong sense of shared success
  • Identify and develop new commercial opportunities in our client projects and IF’s wider proposition
  • Ensure the smooth delivery of projects by helping to plan their execution
  • Cultivate and maintain positive client relationships while effectively managing client expectations
  • Advocate the value of design as part of IF’s offering


  • Can lead projects across the full breadth product and service and from opportunity discovery through to product build and market launch.
  • Enjoys discovering new ways of approaching (and solving) complex socio-technical problems and concepts, challenging established thinking to solve problems in a way not possible before
  • Thrives within projects that start with a high degree of uncertainty/ ambiguity and is able to create clarity
  • Enjoys working collaboratively (with the team and client) to design, plan and participate in design activities that achieve desired outcomes
  • Has a proven track record of successful collaboration with multiple disciplines on projects and practices
  • Enjoys leading the testing process and has worked in rapid prototyping and iterative environments (in paper or digitally)
  • Can deliver tangible commercial value within projects and wider company proposition development
  • Has clear points of view on design and technology and is comfortable sharing them

Skills Required

  • UI Design
  • UX
  • Agile
  • Research Design
  • Service Design

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