29 days ago
  • Level Senior
  • Professions Account Manager
  • Type Full Time
  • Location London, United Kingdom

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The Client
Diageo is a global leader in alcoholic beverages, with a collection of beer and spirit brands that are either category leaders or no 2 in their category; With a brand portfolio including Guinness, Tanqueray, Gordon’s, Smirnoff, Captain Morgan, Pimms, Baileys, Johnnie Walker, we have a chance to influence and market some of the best brands in the world.
As a Client, Diageo is one of the agencies biggest accounts and growing so we need to change the structure of the team to deliver our remit is namely:
Shopper Agency of record (Europe)
oBrands (Baileys, Guinness, Gordon’s Tanqueray, Hop House 13, Rockshore)
oCategory (menus, category visualization, multi brand promotions, Spritz)
oInnovation / NPD (Gordon’s pink launch, Pouches)
Global Agency of record
oBaileys: NPD, photography, in market launches
oGuinness: rugby, NPD
GB Experiential agency for the On Trade (all brands)
The Role
This role reports into the Global Client Lead for Diageo and will work side by side with another SAD working on either the Beer or the Spirit portfolio (depending on experience and client mapping).
The remit covers all elements and shopper channels you would expect from a leading edge shopper agency including, shopper campaigns / toolkits, retail environments, POS, experiential, digital activations, B2B, and digital commerce.
The role requires an ability to effectively manage a team, partnering with Project Management to ensure flawless delivery of on-time and on-budget projects with weekly and monthly financial reconciliation. This involves the smooth day to day running of the account and ensuring great creative ideas are executed professionally.
The Senior Account Director will also provide valuable input into the strategic and creative development of the client account to identify and progress new business opportunities with existing and potential clients. They will look after client relationships, commercial management and profitability, creative standards, strategic direction and initiatives.
  • Proven experience as a Senior Account Director from a leading shopper agency, you will be articulate and engaging and generally a natural in front of senior Clients
  • Strong, demonstrable background in shopper / retail marketing with experience with major UK brands, ideally in the FMCG / drinks industry.
  • Skilled in client facing situations, able to present work, take briefs and manage projects from conception to completion
  • Capable of thinking on your feet and ability to remain calm under pressure whilst managing multiple projects, across multiple brands.
  • Proven track record of managing the creative process working as a stand alone and as part of an inter agency team.
  • Understanding of retail channels and their digital eco-systems including supermarkets, cash and carry, convenience, discounters.  European knowledge would be beneficial.
  • Understanding of the elements required to execute a campaign from client brief, to concept, to design, production and execution.
  • A great collaborator, able to bring teams together in the agency, as well as external partners and suppliers
  • Responsible for tight financial management and ownership across all projects
  • Excellent communication skills – understands the importance attached to positive client relationships and demonstrates an engaging an open style of communication.
  • Excellent organisational skills and sharp on detail and prioritises effectively.
  • Thorough understanding of brands and an appreciation of through-the-line brand communications along with different comms channels and their roles
  • Show initiative and a ‘can-do’ attitude and fun to work with.
  • Highly motivated and a self-starter that’s prepared to get stuck in where needed.
What’s in it for You?
Aside from the usual holiday and pension allowances, you will have access to a whole host of other benefits and activities such as:
  • Subsidised Restaurant and Free Fruit Mondays
  • Big Deals Local Discount Card and Subsidised Tastecard
  • Monthly Social Activities
  • Well-being Programme
  • Summer Fridays
  • Onsite Subsidised Massages
  • Reduced Gym Memberships
  • Cycle to Work Scheme
  • Eye Care and Glasses Vouchers
  • Childcare Vouchers
  • Season Ticket Loans
  • WPP Discounts
You will also have a clear long-term career development plan through our quarterly ‘Career Conversations’ and access to our learning and development activities such as our Mentor Programme, Power Hours, Inspirational Speakers and online learning platforms.
You can also enter our quarterly ‘Pitch Your Passion’ competition for a chance to win up to £1,000. ‘Pitch Your Passion’ is a way for us to celebrate and support the wonderful talents, interests, entrepreneurship and creativity across our diverse workforce.

Skills Required

  • Account Management

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