4 days ago
  • Level Junior
  • Professions Digital Producer, Content Manager
  • Type Full Time
  • Location London, United Kingdom

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About the Royal Academy of Arts
The Royal Academy of Arts is one of the UK’s foremost arts institutions and our vision is to be a clear, strong voice for art and artists. We are an innovative, forward-looking and commercially astute organisation that receives no government operating subsidy. It is a particularly exciting time in our history after having redeveloped our 2.5-acre campus in Mayfair, uniting our two buildings and providing refurbished galleries for the display of art and architecture, a state-of-the-art auditorium, a new learning centre and a dedicated Collections gallery in Burlington Gardens, and enabling greater public visibility of the art school at the heart of the Academy.
About this position
We’re looking for a hard-working, organised and self-motivated digital professional for a junior role at one of the world’s most exciting arts institutions.
Run by leading artists for 250 years, the RA is home to a world-class exhibition programme, a prestigious contemporary art school and an historic art collection. In other words, we’re bursting with stories, ideas and inspiration, and we need you to help us share it with audiences around the world.
Ideally suited to a top-calibre graduate or a freelancer in the arts, this varied role will provide administrative support to the fast-paced Digital Team at the RA, and offers a fantastic learning opportunity working on a range of exciting projects. You’ll take responsibility for department admin, and support the content team with all aspects of our work – from updating the website to image research and contributing to social media. This is a perfect training ground for a digital career in the arts or elsewhere.
Please note, this is an initial 12-month fixed-term contract
About you
Excellent organisational skills and initiative are vital to this role, with the ability to manage projects proactively, from keeping track of a budget to keeping a schedule for website updates, or managing a social media or exhibition content plan.
Well presented, articulate and confident, the successful candidate will possess first-rate communication skills to build effective working relationships both with internal colleagues and external agencies.
Ideally, you will also have an interest and ideally experience in creating online and social media content, both informational and editorial, experience copywriting and editing, and an imaginative approach. Strong, flexible written skills are essential, as is acute attention to detail.
Some experience of using a website content management system, along with understanding/experience of image editing software (Photoshop) and familiarity with Google Analytics is preferred – but your general aptitude with digital systems and a willingness to learn is paramount. You should also be able to display a genuine passion for visual arts.
You’ll join a creative, sociable, supportive and hard-working content team, with lots of room for experimentation and a culture of shared, celebrated success and continuous improvement.
What benefits do we offer?
  • We offer a very generous pension scheme, contributing up to 10% of your salary into a defined contribution scheme.
  • In addition to 25 days’ holiday and 8 public holidays each year, we close between Christmas Eve and New Year, allowing staff further paid leave.
  • We encourage staff to attend free History of Art and life drawing classes on site. We also have a staff choir, staff gallery and running and craft clubs.
  • Best of all, we have reciprocal agreements with many leading museums and art galleries in London and New York, enabling you to enter for free with your staff pass.
Closing date for applications: 11 December 2019 (midnight)
Interviews to be held: w/c 16 December 2019
JOB TITLE:                Digital Assistant
DEPARTMENT:         Digital
REPORTS TO:           Head of Digital Content
  • Provide excellent project and administrative support to the Digital team. Assist with room bookings and note-taking, ensure outstanding invoices are paid and our budget tracking is up to date.
  • Be a first point of contact for digital enquiries for colleagues across the RA and external stakeholders, and support the Junior Producer and Digital Content Editor with routine website updates and requests as they arise.
  • Form part of the wider digital team, building on our reputation for top-quality digital experiences across our platforms, including website, social media and digital products. Evangelise for the value of digital experiences and be a core representative of our users. Contribute to our vibrant online storytelling through idea generation and creation of both online editorial and social media content
  1. Assist the team in creating top quality website content, including thinking creatively around the RA mission and programme.
  2. Work with colleagues in the Marketing and Artistic Programmes teams to create or contribute to exhibition-related digital content, ensuring that all copy is written elegantly for the web and meets SEO best practice.
  3. Monitor team inboxes and triage incoming emails, ensuring the right messages are addressed by the right team members.
  4. Working closely with the Junior Producer and Digital Content Editor, proactively carry out effective daily content updates for the RA website, fact-checking, copy-editing and ensuring accuracy.
  5. Contribute to digital production: in particular, build web pages for online events, talks, lectures, workshops, courses and excursions, under the supervision of the Junior Producer and Digital Content Editor.
  6. Assist with the organisation of meetings and room bookings, as well as noting and circulating actions.
  7. Manage digital filing and contribute to the maintenance of departmental schedules – for digital content, social media and other projects.
  8. Manage invoices, the team budget tracker and credit card, ensuring all are kept up to date on a rolling basis.
  9. Assist with equipment preparation and setup on video shoots and other content production projects.
  10. Act as main co-ordinator for the team’s interactions with the RA’s image rights and reproduction team; handling image requests, sourcing and captioning images.
  11. Use Photoshop and other Adobe Creative Cloud tools to create and edit images and graphics.
  12. Convert audio recordings of RA events into podcasts and other digital content, working with external providers, and consider how to most effectively present these, and iterate on our podcast offer.
  13. Under the guidance of the Social Media and Content Editor, contribute to content and monitor and respond to our audiences using the RA's social media channels (Twitter, Facebook, Instagram etc). Feed into social media plans for RA exhibitions and projects.
  14. Assist in producing articles and other content for the editorial sections of the RA’s website. Duties include picture research, organising interviews, copy-editing, fact-checking and liaising with the RA Magazine team to build Magazine articles online, with the opportunity for some writing and editorial work. Ensure all content is exciting, consistent, adheres to house style and is on-brand.
  15. Contribute to team analytics: Using Google Analytics and our social media publishing system, Hootsuite, update our monthly tracker and produce reports upon request. Help co-ordinate reports for each exhibition debrief, under the guidance of the Social Media and Content Editor and Head of Digital Content.
  16. Undertake any duties which may reasonably be allocated by the Head of Digital Content.
  17. Comply with all relevant Health & Safety policies, procedures and regulations and take appropriate and reasonable care for the safety of colleagues and visitors to the Academy.
  • Educated to degree-level or equivalent: quick-witted and intellectually curious.
  • Experience creating or editing written content to a high standard.
  • Understanding of and interest in digital and social media, ideally with some experience of managing content and social media in a professional environment.
  • Experience working in a role with administrative responsibilities would be an advantage.
  • Experience of using a content management system (CMS) to update a website and other digital products.
  • Excellent interpersonal and communication skills: patience, tact, confident manner, good listener and quick-thinker.
  • Highly organised with a flexible approach to work and the ability to work reliably to tight deadlines, while prioritising a varied workload.
  • Methodical, with an excellent eye for detail. Experience of proofreading is desirable.
  • Excellent command of English, written and oral communication skills. Ideally you will have experience of writing or editing, specifically for online/digital.
  • Excellent computer literacy, with top-notch MS Office/Google Docs skills, and ideally experience working with Adobe Creative Cloud products (Photoshop etc)
  • Hard work ethic and proactive, can-do attitude. Conscientious with high standards of output.
  • Practical approach, with an ability to see projects (however small or large) through to completion. An understanding of when to escalate and when to use initiative is vital.
  • Good team-player: keen to work closely with colleagues; must be keen to learn, and willing to make and accept suggestions for changing working practice.
  • An interest in the visual arts and the work of the Royal Academy of Arts.

Skills Required

  • Digital Production
  • Content Management

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