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Digital Fulfillment ConsultantAesop
12:34
  • LevelMid Level
  • ProfessionsLogistics Manager, Operations Manager, Administrator
  • TypeFull Time
  • LocationLondon, United Kingdom

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Description

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
Purpose of the Role
The Digital Fulfillment Consultant is responsible for picking, packing and dispatching online orders in alignment with Aesop standards. The role requires attention to detail and passion for the Aesop brand to ensure the business needs are met with a deep understanding of the impact on customer experience.
Skills
  • Strong communication skills and the ability to work effectively in a team environment.
  • Takes initiative and is always seeking to improve processes
  • Demonstrates a professional and positive demeanor in all situations
  • Understanding of the day-to-day retail operations regarding logistics, systems and processes in order to meet shipping deadlines and process orders in a timely manner
  • Enjoys meticulous attention to detail in order to elevate customer experience
  • Receiving deliveries and replenishing stock levels
Requirements
  • Flexibility to work a variety of shifts based on business hours, inclusive of holidays and weekends
  • Ability to stand for entirety of shift as required. Ability to lift deliveries and outgoing packages
  • Previous warehouse, operations and/or retail experience is strongly encouraged
This position is Part Time, 24 hours per week and operates an on-site working pattern. This role has the potential for 24 - 40 hours per week.
What’s on offer
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include -
  • Up to 50% product discount and bi-annual complimentary product allocation
  • Cycle to work scheme
  • Summer wellness leave options and paid volunteering allowance for all employees
  • In-house Product and Core skills training
  • Competitive bonus opportunity based on personal performance and commission opportunity based on Store performance
  • Suite of options to aid development, including complimentary access to LinkedIn Learning
  • Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
  • Matched Gifting Policy - where every £ raised by employee for any registered charity will be matched by the Aesop Foundation
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

Skills Required

  • Operations
  • Logistics
  • Communication Skills

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