We are looking for a third Product Designer to join our amazing team to look after the UX for our in-store experiences, ranging from; creating digital black books for our Makeup Artists, optimising processes through systems and tech, and enhancing intelligent recommendation tools for our customers. This role will require both creative and operational thinking, as well as a service design mindset - thinking about experiences as systems rather than in siloe. Professional experience operating at this level will be required to be successful within the role.
The Digital Product Design team (DPD) is a central part to our business, working with every function across all disciplines; from our pro-makeup artistry team, to brand team, to our ecom team, and more. The team has a huge variety of experience across different industries and problem spaces, bringing together exciting and inspiring ways of working and approaches to solving problems.
The team is currently 5 people; DPD Director, DPD Manager, 2 Product Designers, and a Visual Designer. The team itself has a great bond with a really honest and energetic way of working.
Both of the Product Designers currently sit within a cross functional squads, each of which focuses on a different KPI related to our website. The squads consist of; a DP Designer, a Product Manager and several Engineers. This new role will span two squads, both with a Product Manager, one with in-house engineers, and one with external engineers (3rd party, but local).
You’ll be responsible for the experiences across your products, with support from the team
Deliver amazing designs and prototypes across varying fidelities
Conduct research, both quantitative and qualitative to inform design and experience decisions and enhance company knowledge about our customer
Generate a service design mentality within your product experiences
Work with the product managers to define the roadmaps and shape our future, ensuring the customer needs are at the forefront of everything we do
Ensure our developing product strategies align to our strategic pillars, and in harmony with our other customer touchpoints
Present experiences to c-suite on a regular basis, telling the story and getting buy in throughout the product lifecycle
£50K to £70K (Dependant on experience)
We really value the personal development of our team, and focus heavily on enabling opportunities for growth, through; mentoring, special assignments, Behavioural and tactical learning opportunities run by our L&D team, and more!
Professional development is also key and budget is assigned per person for courses and conferences on an annual basis
25 days holiday, a day off for your birthday and half day summer fridays (subject to change)
A newly developed office in central London; in the heart of an emerging fashion, commerce and creativity hub, and a short walk to Covent Garden, Blackfriars and Charing Cross.
A substantial discount allowance on Charlotte Tilbury products
Healthcare, pension, cycle to work scheme and various other perks.
About the Charlotte Tilbury Brand
Charlotte Tilbury understands the power of makeup like no-one else. With over 25 years at the forefront of the makeup industry working with the world’s A-list models, celebrities and designers, Charlotte has poured her best-kept secrets into an edited but ‘all you need’ skincare, make-up and fragrance collection.
She knows more than anyone that when you look good, you feel good and project confidence. You carry yourself differently and, in turn, the world reacts to you in a different way. At the age of thirteen, Charlotte personally discovered the transformative power of makeup. Since then, she has been helping others – starting with her school friends, to the most discerning women around the world today – look their most beautiful.
Charlotte believes that beauty is not an exclusive club and makeup is every woman’s secret weapon! Charlotte has created an uncompromising collection for all modern women who are as likely to do their makeup on the run with a mobile phone in hand as they are to sit down at a vanity table. She has decoded her expertise into essential makeup tricks, tips and tools that are EASY TO CHOOSE, EASY TO USE and IRRESISTIBLE, Charlotte is determined to revolutionise beauty.
At Charlotte Tilbury, we love what we do and strive to be the best. Dare to dream, make it happen, break all the rules - join us in our revolutionary journey and challenge the status quo of the beauty industry.