E-Commerce Manager Job at Billionaire Boys Club EU | The Dots
11 days ago
  • Level Senior
  • Professions E-commerce Manager
  • Type Full Time
  • Location London, United Kingdom

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The E-Commerce and Digital Marketing Manager will oversee the day-to-day operations of the e-commerce department. As E-Commerce and Digital Marketing Manager you will develop and carry out strategies to ensure the commercial success of BBC ICECREAM EU whilst maintaining a strong brand digital presence.

Key Duties/Responsibilities:
  • Constantly maintain brand standards on the website – images, descriptions, prices, and all other information.
  • Manage and implement secure and efficient customer order operations.
  • Implement marketing roll-out and strategy for all product releases.
  • Develop content calendar and oversee website layout, uploads, and landing pages.
  • Develop and implement e-commerce strategy (paid and unpaid) to improve website performance.
  • Manage all online activity in relation to traffic acquisition, sales, conversions, abandoned cart and subscriptions.
  • Monthly reporting & Measuring; monthly sales, web analytics, digital marketing performance, SEO & Google Analytics
  • Research and forecast future sales and performance.
  • Place, record, and monitor purchase orders.
  • Co-ordinate and maintain digital brand presence across multiple channels.
  • Manage third-party digital marketing agencies to ensure smooth and efficient performance across digital marketing channels - search, display, social and CRM
  • Manage and maintain full brand retail release calendar and liaise with relevant parties to ensure that all releases run efficiently.
  • Manage and maintain EPOS Shopify integrations
  • Regularly review customer purchase cycle and identify potential enhancements and improvements to continually optimize the user experience.
  • Ad-hoc duties

Skills/Experience/Knowledge needed:
  • High level of experience in digital commerce/ eCommerce and digital merchandising/marketing
  • Strong analytical skills to identify issues and potential opportunities, evaluate options and provide clear recommendations for eCommerce growth.
  • Experience delivering successful end-to-end digital programs or campaigns- from concept to execution to reporting and optimization.
  • Demonstrated understanding of and experience with eCommerce funnel, SEO, SEM.
  • Experience working within the premium/ luxury / contemporary streetwear industry.
  • Have thorough knowledge of UX/UI analytics and insights tools (i.e. Hotjar, mouseflow)
  • Strong working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Flexible and proactive team player.

Skills Required

  • Microsoft Office
  • Shopify
  • Google Analytics
  • Digital Advertising
  • Digital Marketing
  • Strategic Marketing
  • Reporting Analytics
  • Stock Management
  • Forecasting
  • Data Analysis