22 days ago
  • LevelSenior
  • ProfessionsE-commerce Director, Business Development Director, Head of E-commerce
  • TypeFull Time
  • LocationLondon, United Kingdom

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Description

Agency :
Havas Market
Job Description Summary :

This role is a newly formed position which is designed to provide a link between Client and Activation teams and our clients to ensure that our unique Connected Commerce proposition sits at the heart of our approach, and, helps to solve our client’s daily business challenges.
Job Description :
Ecommerce Business Director
Reporting To: Ecommerce Partner
Office Location: Havas Village London, 3 Pancras Square, London, N1C 4AG, U.K.
About Us:
We are Havas Market, part of the Havas Media Group. Our mission is to create meaningful connections between people and brands to drive business success with one vision, one voice and one P&L. Havas is the only truly integrated marketing and communications company in the UK.
A multi-disciplinary offering, all united under one leadership, all in one building. Advertising, media, data, and technology, digital, social, mobile, CRM, UX, sports and entertainment, public relations, corporate communications, healthcare, design, research, employer branding and recruitment.
Havas Market is Havas Media Group’s specialist e-commerce arm which provides support to clients, end to end across all their digital retail channels. We combine expert execution skills, powerful technology/data analytics and strategic consulting skills to deliver above market growth and help clients outmanoeuvre competitors. As such, engagements are multi-channel (D2C, marketplace, Social Commerce), multi-product (managed service, advisory and/or tech/tools) and multi-national.
The Role:
This role is a newly formed position which is designed to provide a link between Client and Activation teams and our clients to ensure that our unique Connected Commerce proposition sits at the heart of our approach, and, helps to solve our client’s daily business challenges.
We are looking for a unique talent in the industry, someone who can navigate the complex and multi-faceted landscape of Ecommerce (including D2C, Marketplaces, Social Commerce, Digital drive to retail), but more importantly guide your team as they lead the day-to-day management of their accounts ensuring we deliver best in class outputs for our clients.
This role will very much be at a strategic level and client facing, so the ability to take complex and fast-changing concepts and translate them into simple solutions is essential. You will work alongside the Ecommerce Strategy Partner to set out the strategy for new and existing clients, develop our client partnerships to be our clients’ #number 1 trusted partner, all whilst helping to shape the direction of Havas Market’s growing team.
Key Responsibilities:
  • Senior client lead, building strong client relationships and driving forward proactivity and innovation, whilst ensuring best in class activation and delivery.
  • Lead muti-channel ecommerce strategy and planning across DTC, Retail, Social Commerce and Digital drive to retail. Using in depth planning experience and industry knowledge to develop and deliver well thought out strategic ecommerce plans.
  • Proactively develop and mentor a team providing support and guidance for their professional growth and development.
  • Understand the needs of the client’s business and ensure recommendations and ideas put forward align with their short and long term business goals.
  • Support, oversee and evaluate responses and proposals brought forth by more junior team members and apply a more advanced lens based on knowledge of client’s business (sales, targets, broader business goals)
  • Works with a partner to identify client growth opportunities, proactively pursuing these opportunities and making them a reality, driving new commercial opportunities for the client and Havas Group.
  • Support and oversee the development of Business Plans for your respective clients with key timings against initiatives and expected meaningful business outcomes.
  • Overseeing the development of client Road Maps, and work with the Ecommerce Director to ensure Testing trackers are developed for all clients.
  • Able to use and demonstrate the use of tools in appropriate circumstances. Can direct team in appropriate sources of information to test hypotheses or find information and upskill them.
  • Create clear measurement frameworks and set out guidance for appropriate KPIs to assess the viability of plans.
  • Works with specialist team leads and Partner to manage hours dedicated to the account to ensure profitability.
  • Contribute to new business pitches (internal and external), briefing teams, gathering insights and supporting to develop the strategy.
Essential skills and experience:
  • Proven ability to operate effectively in a fast-paced, entrepreneurial startup in which cross-functional teamwork and initiative are essential.
  • Very strong operational knowledge of Amazon (paid and organic), D2C, Marketplaces and Social Commerce
  • Strong organisation and project management capabilities.
  • Excellent attention to detail and ability to multitask.
  • Excellent communication, listening and presenting skills.
  • Regularly gives constructive feedback to the team and reports, understanding how the needs of one individual differ from another.
  • Experience with people management, coaching and mentoring, and getting the most out of your team, delegating authority to match their teams job level and holds them accountable.
  • Very strong experience in a client facing role & ability to build relationships with external stakeholders.
  • Strong analytical capabilities, with the ability to translate these into commercial strategies.
  • Someone with a positive attitude who will help build a passionate culture in our team.
  • Fluent in spoken and written English
What’s on offer from Havas:
We want you to do the best work of your career. To support you in managing your career, as well as your commitments and priorities in your life. We have created a modern, market leading approach to personal benefits, wellbeing, and care:
  • We have shown at Havas, that we can all work productively in a new Hybrid manner
  • To give you even more flexibility, and support a better balance between work and life, Havas employees are given the opportunity to work remotely from anywhere in the world for up to 4 weeks per calendar year.
  • Alongside a generous holiday allocation and birthday off, we are all allocated one day per quarter as mental health days. These are simply days you can take off, guilt free and without eating into your holiday allowance
  • We have modernised and introduced a market leading parental package for our employees. The Parental Life at Havas policy enhances, broadens, and encourages the uptake of parental leave for all parents, regardless of gender, type of relationship, type of parentship or any other potentially defining characteristic. This means:
  • Competitive parental leave offering
  • Parental Support & Fertility Support Loans
  • Pregnancy Support, Coaching & Pregnancy Loss Leave
  • Return to Work Support System
  • We also haven’t forgotten about those benefits that make a meaningful difference to you, from a Havas Pension Scheme, Group Income Protection and free Mortgage Advice to retail discounts with Havas Perks and Health Insurance, we have you covered and much more!
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Contract Type :
Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

Skills Required

  • E-commerce
  • Project Management
  • Communication Skills

People who have worked with Havas Group