9 days ago
  • LevelMid Level
  • ProfessionsCommunications Manager, Public Relations Manager, Marketer
  • TypeFull Time
  • LocationLondon, United Kingdom

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Why this job matters
In this role, you'll manage campaigns and press office activities for BT's Business unit, covering diverse segments such as Corporate & Public Sector. You'll collaborate with senior leaders, marketing, sales, and HR, as well as the wider BT Group corporate affairs team. This position is crucial in shaping and communicating BT's transformation and achievements.
What you’ll be doing
  • Manage external communications for BT’s Business unit, including BAU activities and campaigns.
  • Plan and execute strategic communications for earned media, evaluate and report on outcomes.
  • Engage in media relations and storytelling to highlight BT’s brand and commercial messaging.
  • Write compelling content such as press releases, blogs, opinion pieces, and social media posts.
  • Provide strategic counsel to senior stakeholders and manage their public profiles.
  • Handle reactive press office enquiries and support issues and crisis communications.
  • Collaborate with agency partners on campaigns and press office activities.
  • Work closely with colleagues across corporate affairs, marketing, analyst relations, and investor relations to align outputs with business priorities.
Your skills
  • Experience in corporate or B2B external communications.
  • Creative thinking and a proactive mindset for identifying and telling great stories.
  • Strong copywriting skills and attention to detail.
  • Excellent stakeholder management and the ability to influence decision-makers.
  • Understanding of earned media and digital channels.
  • Experience in crisis management and handling comms issues.
  • Collaborative and energetic approach to work.
  • Knowledge of key issues and trends in the tech sector.
  • Strong program management skills to handle multiple projects and deliver results.
What we’re looking for
  • Significant experience in an external communications role (in-house or agency).
  • Proven track record in B2B and/or technology communications.
  • Experience in a dynamic, fast-paced communications environment.
  • Understanding of corporate communications and crisis management.
  • Agency and budget management experience.
  • Creative thinking and strategic planning skills.
  • Flexibility and openness to diverse career paths and working styles.
What to expect
Your day-to-day tasks will vary, from preparing briefs for media interviews to planning sessions with the comms team and PR agency. You'll campaign on important areas like digital health and manage crises and issues. Join us to make a real difference in the world of business communications.
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
  • Up to a 10% on-target bonus
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10
  • 25 days annual leave (not including bank holidays), increasing with service
  • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes.
  • Discounted broadband, mobile and TV packages
  • Access to 100’s of retail discounts including the BT shop
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Skills Required

  • Corporate Communications
  • Crisis Management
  • Budget Management

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