We are looking for a Senior Service Designer to work full-time on a project based out of our London studio. The role would require you to work from the Smart Design London studio alongside a team of visual designers, interaction designers, business strategists, and design researchers.
The project lasts for a total of 5 months, but you will join us in the second month, requiring a total of roughly 4 months. You will also be required to attend 5 client meetings, requiring travel within Europe.
Extensive experience delivering a broad mix of service design projects that may include multi-channel, strategic and direction-setting, and capability building, ideally across a range of industry sectors
Ideally an MA qualification in Service Design, Innovation or Interaction Design
Experience working in a fast-moving creative agency or consultancy environment
5+ years of relevant experience
Act as a core team member on the project, collaborating with other team members including strategists, design researchers, visual designers, and interaction designers
Great design is based on understanding other people, how they behave, what they care about, what they want to achieve, and how they work
An incurable curiosity relating to all things design
Love of teamwork, brainstorming sessions, and presenting in front of clients