Front of House - ITV Workplace services
Waterhouse Square, London
ITV Workplace services is on a journey...
ITV is the biggest commercial television broadcaster, producer and distributor in the UK. Behind every famous face, there are hundreds of others, all doing their bit to make things happen.
Our Workplace Services team oversees the management of all ITV sites to make sure ITV is a great place to work. This includes everything from management of security, building maintenance, cleaning contracts, mail/parcel deliveries and the catering/hospitality provision to space management, office refurbishment and managing site/office moves. We also make sure our offices are as cutting-edge and environmentally friendly as they can be. Overall, our goal is to allow our business colleagues to concentrate on their day jobs in the best space possible.
What this role will entail...
We have a fantastic new office space at Waterhouse Square and we want our offices to be collaborative spaces for teams that work closely together, and we believe this puts the right people next to each other, working in the same locations.
This exciting position is truly flexible and varied Front of House roles, centred around the provision of a highly professional level of service to guests and visitors at ITV's London locations, including Meet and Greet and Concierge duties. You'll be the face of ITV, ensuring guests are welcomed into the ITV concierge space smoothly and efficiently in a professional and friendly manner and leave ITV having experienced excellent customer service.
This role is suitable for an experienced and professional Front-of-House and Concierge who understand the value of customer service and is able to work with people in a fast-paced environment. This role will be an integral part of a focused and dynamic team, delivering the best first impression and top-level customer service to ITV's guests, visitors and colleagues.
The successful candidate will have the following characteristics:
Previous Front of House experience is essential
Proven track record of working in a customer facing environment is essential
Experience of working in a fast moving environment and adapt to changing situations
Experience of working with office administrative tasks
Effective communication skills on the telephone, via email and face to face
Ability to build positive working relationships with internal and external clients at all levels.
Team player who is flexible and responds to new challenges positively
Computer literate - good working knowledge of Microsoft including Word and Excel essential.
Experience in using Google Docs, Mail, Calendars and Apple products is highly desirable
Closing Date: Thursday the 29th of August
ITV strongly encourages applications for this role from candidates with a disability and as a Disability Confident employer we have committed to interview all candidates with a disability whose application meets the minimum criteria for the role.
"ITV, where creativity, diversity and collaboration put us right at the heart of popular culture."