20 days ago
  • Level Senior
  • Professions Head of Creative
  • Type Full Time
  • Location London, United Kingdom

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Charlotte Tilbury is looking for an experienced Head of Creative Operations who will be responsible for the creative output and smooth running of the Creative and Content teams. We are looking for a strong project manager with excellent organisational skills and excellent communication. This role will effectively manage the workflow and production of our content and creative planning.
This is an exciting and varied role that requires a pro-active and capable individual who thrives in a fast paced and dynamic environment but can remain calm under pressure.
You will have good leadership skills, be able to enforce and influence deadlines, yet understand when there can be flexibility and command respect from across the business.
Roles & Responsibilities:
  • Day to day management of the creative processes, making sure teams are working efficiently, to brief, deadlines and budget
  • Planning for short and long terms creative requirements
  • Facilitating meetings, ensuring progress is being made across all projects, deadlines are achieved by all those involved, and the high quality expectations asked of by the business stakeholders are met
  • Act as project lead for new incentives, redesigns and innovations relating to content
  • Manage any new workflow introduced to the creative department and communicate effectively across all teams so they are clear on their remit and deadlines
  • Communicate any late delivery or major issues to stakeholders on behalf of the team, and work to create a resolve
  • Work closely with the CMO on the creative strategy and development of the brand
  • Define briefs with stakeholders; agree objectives, direction, design specifications, timelines & budget


  • Experience in Creative Operations (essential) or experience in Production would be nice to have.
  • Experience in Video would be beneficial
  • Excellent organization with an ability to manage a changing workload effectively to meet weekly deadlines
  • Detail-orientated and focused
  • Deadline driven, proactive and determined to achieve an end goal
  • Authoritative and effective communicator, confident trouble-shooter and mediato
  • A calm and diplomatic person who is confident working with people at all levels

Skills Required

  • Creative

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