Head of People Operations Job at Depop | The Dots
27 days ago
  • Level Senior
  • Professions HR Director
  • Type Full Time
  • Location London, United Kingdom

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Depop is the fashion marketplace where the next generation buy, sell and get inspired. We are headquartered in London, UK with locations in New York and LA. We have more than 20 million registered users in 147 countries. In the UK, 1 in 3 Gen Z/Millennials are registered and in the US we have grown 300% over two years. We are also the only European player to have recently entered the top 25 shopping apps by daily active users.
Our mission is to empower the next generation to transform fashion, and our team of nearly 200 people are dedicated to serving the needs of our global community.
We operate on three pillars:
  1. Community: Our buyers, sellers and employees are inclusive, diverse and accessible. We are committed to empowering diversity within the fashion community.
  2. Entrepreneurship: We support our community and help them build their business with Depop. We thrive on supporting innovation by shaping an environment where creators, makers or hustlers can thrive.
  3. Sustainability: Depop helps extend the life of garments and reduce waste, we care about the world and want to make a positive change within the fashion industry.
Depop has experienced over 200% growth in the past two years, and following our Series C round last summer led by General Atlantic, we’re continuing to scale our team from 300 today to 500+ over the next two years to further support our mission to transform the fashion industry. We have 20 million creative and passionate Gen Z users, who are flying in the face of a nepotistic, wasteful and top-down industry and already making exciting change happen through the Depop platform. We’re a community-focused company, and the People agenda plays a critical role in ensuring we’re set up to achieve organisational success, whilst being an amazing place to work.
We’re looking for an experienced practitioner to play a key management role in the People team as we build one of the most progressive and impactful People agendas in the London tech scene. You will own our HR Operations agenda as we continue to scale globally, building impactful structures, creating meaningful experience for our teams, and driving operational and functional excellence within the People Ops team.
  • Develop and grow our People Operations team of 5, knitting together operational and Business Partnering teams, building scalable HR processes and improving impact of the team.
  • Acting as a senior HR business partner to heads of department where needed, ensuring strong people advisory relationships are built with the broader leadership team.
  • Own and evolve our core People processes from workforce planning and team design, to performance reviews, our levelling and comp frameworks, reward and benchmarking processes.
  • Responsible for the end to end employee journey from on-boarding to off-boarding, developing this experience in close partnership with Talent, DE&I, Culture and L&D.
  • Champion and continue building on our employee engagement processes, ensuring tight process and shared accountability for employee experience.
  • Lead on all core HR team processes and compliance, from policy, payroll, employee relations and more, managing risk and ensuring compliance with all relevant employment laws.
  • Evolving and tracking key metrics/KPI’s to improve visibility on performance and drive decisions.
  • HR subject matter expertise, with a deep understanding of best practice and ideally experience spanning industries, including in larger organisations or consulting.
  • An structured process thinker, with a track record of building impactful structures, owning complex projects end to end and comfortable creating simplicity from ambiguity.
  • Competent line manager and mentor to both generalists and specialists, and confident Business Partner able to solve complex problems and add value to senior stakeholders.
  • Able to define and track meaningful HR performance metrics, using insights to inform decisions and building rigorous and compliant processes and policy whilst avoiding bureaucracy.
  • You naturally build trusting working relationships to ensure the People function is experienced as approachable, responsive, supportive and impactful.
  • Knowledge of UK employment legislation and preferably some international experience.
  • Having a sense of fun, and an interest in our mission to transform fashion.
  • Learn and Grow: We want to give our people the opportunity to learn. We sponsor and run a myriad of programs, conferences and meet-ups to upskill our employees and enhance their journey with us, just ask!
  • Wellbeing: We care about our employees wellbeing. We offer a cycle to work scheme, healthy fruit and snacks in the office, breakfast every Tuesday, eyecare vouchers and a discounted gym membership at Nuffield Health.
  • Mental Health: Our employees mental health is a top priority. We offer subsidised counseling appointments with a qualified therapist through SelfSpace, we have trained mental health first aiders and we also run yoga, meditation and more.
  • Work/life balance: We have 25 days of holiday with the opportunity to buy or sell 5 more, a day off for activism to allow you the opportunity to make a difference and we offer sabbaticals for our long serving employees
  • Family life: We offer flexible working (based on the team you will be joining), generous maternity/paternity and parental leave policies which includes adoption and paid time off for fertility treatments. Also, all of our offices are dog-friendly! Do your best work with your best friend.
  • Fun: We love to hang out with each other at Depop. On Friday we finish an hour early to socialise with free food, and have amazing Winter and Summer Parties to celebrate our successes. We also host internal employee socials such as quiz night, games night, movie night and more...we’ve taken this virtual for now!
Equality and Diversity Monitoring
Depop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Depop recognises the benefits of a diverse workforce which reflects the wider population and welcomes applications from all sections of the community. Under the Equality Act (2010), Depop must demonstrate that their recruitment processes are fair and that we are not discriminating against or disadvantaging anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We need to ask applicants some questions to make sure that no one is being unfairly discriminated against or disadvantaged.
We collect this information only for anonymised monitoring purposes to help the organisation look at the profile of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check that we are complying with the Equality Act (2010).
Under the Equality Act 2010 the definition of disability is if you have a physical or mental impairment that has a 'substantial' and 'long-term' adverse effect on your ability to carry out normal day to day activities. Further information regarding the definition of disability can be found at: www.gov.uk/definition-of-disability-under-equality-act-2010
Reasonable adjustments will be made available should you be invited to interview.
GDPR Statement
When you apply to a job on this site, the personal data contained in your application will be collected by Depop Ltd, 08316342 ("Controller"), 9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN (“We”, “Us”) and can be contacted by emailing people@depop.com.
Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under [either the standard contractual clauses or the Privacy Shield]. You can obtain a copy of the standard contractual clauses by contacting us at people@depop.com.
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Skills Required

  • HR
  • Directing

People who have worked with Depop