25 days ago
  • Level Mid Level
  • Professions Project Manager, IT Manager
  • Type Full Time
  • Location London, United Kingdom


Closing Date: 21/06/2019
At New Look, everything we do is for the love of fashion. Without following that core belief, we wouldn’t be where we are now. But, what else does it take to be one of the biggest brands on the UK’s high street? We think that it comes down to our employees –  and our mission to be the go-to destination for men’s, women’s and teen’s clothing and accessories.
Our motto? Keep it simple. Be brave. Think customer. Act with pace. Take responsibility. That’s the New Look way. If that sounds like you, we’d like to have you on our team! We’re always searching for enthusiastic and dedicated individuals to take New Look to exciting places.
The Role:
Project Management
  • Ensuring all project activity is managed in line with New Look standards and policies
  • Adhering to the project management framework, tools, processes and reporting principles set out by the PMO
  • Monitoring and managing costs, timelines and quality and taking action where these deviate from agreed tolerances
  • Providing regular and accurate status reports to stakeholders including PMO
  • Ensuring risks, issues and assumptions are actively identified, documented, and managed and to take appropriate resolving action where needed
  • Ensuring key decisions are captured and actioned
  • Managing project dependencies as well as impacts across multiple business units, solving problems as encountered and escalating when appropriate
  • Participating in in-flight reviews and health checks, making recommendations and following up on implementation improvements
Project Delivery
  • Leading planning and accurately estimating costs, timescales and resource requirements for successful delivery
  • Identifying and managing to the critical path
  • Interactively managing the project through use of stand ups and team boards
  • Working with the business to ensure the business case is created, training is considered, acceptance criteria are defined and signed off, and that anticipated benefits are tracked
  • Task managing the BA, ensuring business requirements are complete and reviewing the resulting functional and technical specifications to be certain that projects will meet the business and technical requirements
  • Managing the relationship with suppliers and ensuring components are delivered in line with requirements
  • Ensuring any blockers are removed
  • Ensuring all required testing is performed in order to validate that requirements have been met by the delivered solution
  • Managing the implementation and working with the business lead to ensure all required business change activities are completed
  • Engaging with the IT Service Delivery team to prepare for project handover
  • Facilitating the resolution of any serious defects during the post go-live warranty period
  • Ensuring 3rd party suppliers resolve issues within agreed warranty SLA
  • Ensuring projects are formally closed and that lessons learned are captured and shared
Project Team Management
  • Building and managing one or more small, focused project delivery teams whose members may span multiple sites
  • Matrix managing other PMs, BAs, SAs, System Integrators and Testers where required
  • Ensuring the teams are communicated with and informed at all time
  • Providing leadership to the project team ensuring that team members are supported, motivated and contributing effectively
  • Representing the project team, ensuring effective relationships are built and maintained with the business and managing expectations of all stakeholders
  • Ensuring new recruits are appropriately selected and inducted
About you
Programme & Project Management
  • Takes full responsibility for the definition, documentation and successful completion of complex projects, ensuring that realistic project, quality, change control and risk management processes are maintained
  • Plans, directs and co-ordinates activities to manage and implement a project/programme from contract/proposal initiation to final operational stage
  • Monitors and controls resources, revenue and capital costs against the project budget and manages expectations of all project stakeholders
  • Ensures that realistic project, resourcing, budgeting and quality plans are prepared and maintained and provides regular and accurate reports to stakeholders as appropriate
  • Ensures that project deliverables are completed within planned cost, timescale and resource budgets and are signed off
  • Provides effective leadership to the project team, and takes appropriate action where team performance deviates from agreed tolerances
Supplier Management & Commercial
  • Acts as a routine contact point between the organisation and suppliers
  • Evaluates  and selects suppliers based on the specification and evaluation criteria
  • Supports interactions with suppliers on requirements and resource forecasts
  • Collects performance data and investigates problems
  • Monitors and reports on supplier performance, customer satisfaction, and market intelligence
  • Sources and collects contract performance data (such as pricing and supply chain costs), and monitors performance against KPIs including financial validation
Our internal career progression is celebrated and encouraged. Plus, we offer bonus schemes, season ticket loans, a huge staff discount of 40% and amazing deals across a number of different businesses.  
Why New Look?
If you’re still not convinced…
  • Every Friday we finish at 4pm – hello weekend!
  • You’ll receive monthly privilege vouchers for family and friends to enjoy 25% off – spread the love!
  • Grab yourself a bargain at our quarterly sample sales – when the discount isn’t enough!
  • Receive 24/7 access to the Retail Trust, a confidential and independent service for people in retail – because your mental health is important to us!
  • Agile working environment - we have open break out spaces and state of the art coffee and tea stations throughout our offices – we know the importance of a diverse environment!
Still want to be a New Looker? We guessed you would! Apply now to find out more.

Skills Required

  • Project Management
  • IT
  • Management

People who have worked with New Look