At Spotify, we've connected millions of people to their favourite songs and created a service that people use to discover and enjoy music they love. We are always on a look-out for highly talented people to help us achieve our mission. We are now looking for an outstanding Business Operations Manager. We want someone who loves our free product and wants to use data and insights to inform the strategy of our business. Above all, your work will impact the growth, efficiency and sustainability of the EMEA team at Spotify. This role is based in our London office.
Support Sales leadership communications to reinforce core messaging and ensure alignment on priorities
Build strong relationships with cross-functional teams such as FP&A, Product, Marketing, Creative Solutions and Sales Training to ensure alignment
Contribute to the development of Sales leadership material that supports strategic discussions and decisions (reports, presentations)
Present and lead key business performance meetings
Define, document and share best practices to ensure that our sales process is consistently understood and applied across the organization
Lead strategic projects in support of an effective European sales organisation e.g. Account planning, Customer success surveys
Support in building business cases to negotiate with key stakeholders as EMEA plans resource allocation, revenue forecasts and operational best practices
Partner with global revenue operations team to export EMEA best practices and absorb learnings from other global markets
Work alongside CSM/SP leadership to ensure sales support functions are operating in most efficient way
Interact directly with sales teams and sales leadership to capture feedback for process and communication improvements that drive revenue value
Support development and training of new collateral and processes partnering with global teams to ensure local needs are met
Lead Spotify Ad Sales quarterly and annual strategic planning processes
Support the ongoing management of EMEA's OPEX/T&E budget as agreed with FP&A
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.