Overview

Responsibilities

• SPOC for a market based in regional time zone, managing all brands active in that market
• Ensure market gets right support to proactively drive their strategic content plans
• Advise on content design and provide technical knowledge, understanding and expertise
• If Content Strategy support is required, liaise with Content Steward to help identifying best local content
• Proactively suggest ideas for content optimization
• Partner with market brand manager throughout the content management lifecycle
• Management and coordination of local content transcreation and production activity & tracking
• Reporting activity into Business Director
• Coordinate and manage all briefs (across channels) from the market and the end to end production process liaising with all internal and external parties where required
• Local campaign development
• Report market feedback and deduce actionable insights for material uptake
• Report and respond to information requests from the Business Director
• Strive to foster trusted collaborative local market stakeholder partnership and relationship
• Handle all aspects of local markets campaigns from planning through to delivery
• Demonstrate clear understanding of the brands and local market requirements
• Highlight and escalate quality control issues
• Manage regular meetings with local marketing teams, write and distribute meeting actions
• Manage agreed local budgets, reports and administration
• Assist with financial reporting and smooth running of the finance function
• Support the Business Director in supplying client management information and reporting

Qualifications

• Proven experience of business development
• Ability to think outside the box and proactively make recommendations to clients
• Experience of working in a digital/content production role essential
• Production experience across channels
• High level of IT literacy, including usage of spreadsheets
• Strong numeracy skills
• Prioritisation, time management and attention to detail
• Resilience and ability to work under pressure
• Fluent oral and written English essential and other language/s desirable (language will vary depending on the role and location)
• Strong interpersonal skills
• Highly organised, detail oriented, customer focused, proactive and possess excellent communication skills with a clear understanding of international brand challenges
• Experience managing and servicing international accounts in 5+ markets with multiple stakeholders desirable