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12 days ago
  • Level Mid Level
  • Professions Project Management, Production
  • Type Full Time
  • Location London, United Kingdom
Operations Coordinator - InteractiveITV


ITV is the biggest commercial television network in the UK. Behind every famous face, there are hundreds of others, all doing their bit to make things happen. We love telly, we’re passionate about content and most importantly we understand our audiences. As a growing international company, we’re commercially minded and have a global focus. We’re all about pushing the boundaries and being innovative.
We have an opportunity for an Operations Coordinator to join our Interactive Team to provide day to day operations planning to all ITV interactive television, telephony, mobile, online and other Interactive projects.
As the Operation Coordinator, you will be responsible for operational aspects including integration, testing, live service management and reporting. Implementation of quality procedures and the ability to define operational processes will be part of your role. You will also be managing live interactive and viewer participation events and selecting competition winners for ITV competitions and testing of ITV Interactive voting applications. You will be able to identify, report and resolve issues prior to launch.
To be considered for this opportunity, you will need to demonstrate the following skills:
  • Highly organised and process driven, including ability to define, document and implement processes from scratch
  • Ability to solve problems including the ability to make key decisions in isolation. (e.g. during escalation procedures outside office hours)
  • Ability to remain calm under pressure within a live service environment and deliver to deadlines.
  • Familiar working in a fast moving and changing environment.
  • Ability to communicate well with different stakeholder and ITV viewers
  • Experience in a broadcast operations environment including experience of scheduling systems and processes is desirable but not essential.
Please note that you will be required to work shift patterns, including early starts, weekends and late nights.
Closing date: 11th August 2017
ITV is committed to increasing the diversity of its workforce and we strongly encourage applications from candidates from all backgrounds and as a Disability Confident employer we are committed to offer an interview to disabled candidates who meet the minimum criteria for the role.
"ITV, where creativity, diversity and collaboration put us right at the heart of popular culture."

Skills Required

  • Project Management
  • Production