1 month ago
  • Level Mid Level
  • Professions Salesperson
  • Type Full Time
  • Location London, United Kingdom

Description

Role purpose and overview
The purpose of the position is to encourage subscription to the Telegraphs Print and Digital productsthrough the use of targeted Outbound calling.
Key responsibilities
  • Perform outbound calling to both prospective and lapsed subscribers from across the Telegraphs Print and Digital products
  • Utilise intelligent profiling and questioning methods to identify customer needs and objections
  • Use advanced sales techniques to acquire new and lapsed subscribers, maximising sales results and revenue during the process
  • Enhance subscriber engagement and LTV by ensuring customers are matched with the appropriate product that best suits their readership and lifestyle preferences
  • Proactively keep all Telegraph product and pricing knowledge up to date
  • Meet and exceed both individual and team targets/KPIs relating to sales performance and compliance
  • Ensure accurate data capture within subscription CRM and supporting systems/administrative tasks.
  • Deliver best in class customer service with professionalism and empathy

REQUIREMENTS

Essential skills required for the role
  • Resilient
  • Persuasive
  • Great listening skills
  • Resourceful and adaptable
  • Tenacious
  • Professional manner
Additional skills useful for the role
  • Experience within a sales role or environment
  • Competitive
  • Target Driven
The Telegraph’s goal is to foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds.
We are an equal opportunities employer, hiring solely on merit and business need. We encourage applications regardless of sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood and disability. If you require reasonable adjustments in any recruitment process with us, please make us aware.

BENEFITS

  • A range of excellent on-site benefits (including kitchen facilities, massages, and more...)
  • Access to a wide range of learning and development opportunities
  • Annual performance related pay increases
The Telegraph’s goal is to foster a diverse and inclusive

Skills Required

  • Sales

People who have worked with The Telegraph