9 days ago
  • LevelSenior
  • ProfessionsPublic Relations Director, Marketer, Administrator
  • TypeFull Time
  • LocationLondon, United Kingdom

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Expiry Date : 14.02.2023

Overall Job Purpose

The PR Director plays a pivotal role in shaping and telling the Vitality story, championing the brand across multiple audiences and safeguarding reputation.
The role sets the external communications strategy and advises the organisation, CEO and wider senior team on all aspects of external communication and reputation. The role specifically leads and manages media/PR, Vitality’s social media channels and plays a significant role in external content.
As a disruptor within the insurance market, Vitality faces a wide range of opportunities to have a greater impact on its members and society as it strives to deliver against its core purpose, to make people healthier and to enhance and protect their lives.


  • Define, develop and lead Vitality’s PR and wider external communications strategy to generate favourable coverage for the business
  • Lead an effective PR and social media team
  • Management of issues and reputational advisory to the business
  • Devise strategic communications for Vitality, delivering a coherent and compelling story across multiple channels
  • Provide sound counsel and expert advice on all aspects of communications, in particular media management and handling
  • Build and maintain external relationships with the media and other stakeholders to advance and support Vitality’s agenda
  • Develop and implement creative brand and product facing media and social campaigns to deliver against business objectives and priorities, that deliver against key metrics
  • Monitoring and evaluating campaigns and performance
  • Management of Vitality’s PR agencies, creating strong working relationships and managing KPIs
  • Management of a team of PR and social experts
  • Support business growth by proactively identifying and creating media, PR, social and content opportunities and campaigns that deliver against key metrics

Skills Required

  • Significant experience in a senior PR role in a complex organisation or agency
  • Track record in producing communication strategies for a business
  • Experience of leading and implementing diverse activities and aligning to strategic and operational priorities
  • Experienced in advising and providing counsel, with outstanding interpersonal and influencing skills
  • Excellent leadership skills, experienced in successfully managing and motivating a team to deliver creative and impactful campaigns
  • Expert media handler, highly experienced at crisis management
  • Excellent knowledge of current affairs and identifying potential areas of opportunity and reputational risk to the business
  • A track record of designing and implementing strategies that shift media narratives within the mainstream media and social arena
  • Experience in delivering integrated campaigns
  • Extensive experience in shaping and devising media and social strategies
  • Excellent writing skills with the ability to create engaging and compelling content
  • Understanding of social media platforms and creating content for multiple audiences
  • Experienced at speaking publicly and representing the organisation
  • Has a background in either financial services or health

About Us

Vitality is an award-winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. We’re the UK insurer and investment provider that rewards people for positive lifestyle choices – a key element of our Shared-value model. With 1.4m UK members and more than 25m globally, we’re out to make the world a healthier, happier place. This applies as much to our people as it does to our members.
Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved. Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It’s what we call offering shared values, because a healthy happy team is good for us, good for our members and good for you.

Skills Required

  • Public Relations
  • Marketing
  • Administration

People who have worked with Vitality