9 days ago
  • LevelSenior
  • ProfessionsProduct Manager, Product Development Manager, E-commerce Manager
  • TypeFull Time
  • LocationLondon, United Kingdom

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Description

Company Description
Great journeys start with Trainline
We are champions of rail, inspired to build a greener, more sustainable future of travel. Our purpose is our momentum. It makes us feel good, because we know we’re doing good. As we lead the way to a greener future, we do it together. We’re all about connections: with each other, with our customers and with the world. Just as our platform brings the world together, it’s our ambition that connects us. We motivate each other to go beyond our limits, to experiment, fail and to always grow.
With over 110 million visits every month to our platform and £4.3billion in net ticket sales, we're always innovating and making moves towards our final destination — a world where travel is as simple, seamless, and affordable as it should be.
And we couldn't do any of it without our incredible people driving us forward. Today, we're a FTSE 250 company that's proudly home to more than 1000 Trainliners from 60+ nationalities across offices in London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid and Brussels. It's this diversity that energises us and makes us stronger, helping us to achieve amazing things.
With our sights firmly set on European growth, there is no better time to jump on board this high-speed train and be part of our continued success.
Job Description
Are you an expert in product monetization? Do you like to build business lines from the ground up? Are you passionate about product-led growth and want to take a central role in leading the profitablity of the #1 travel App across Europe? If so, then this could be the perfect job for you!  We are looking for a product leader to 10x our Ads business over the next three years.
Trainline believes in providing a friction free train travel experience, starting from searching for a journey, to boarding the train, to enjoying the stay at the destination. We are a fast-growing consumer business that operates across Europe – with widespread usage in the UK, France, Italy and Spain. With millions of weekly active customers, we are the no.1 travel app among train travelers across Europe.
You will be joining as a key leader of a dynamic, supportive team of Product professionals who understand the importance of innovation and are passionate about applying it to our products, solving for both consumer and business needs.   Purpose of the role:
  • We are looking for a Product leader for Ads Monetization at Trainline, with the potential of growing into a Head of Monetization role.
  • The primary part of this Principal Product Manager role will be to define and execute Trainline’s product strategy and vision for Ads, focusing on both optimising our current product and designing for its future, particularly taking into consideration our rapidly growing international customer base. We have many of the foundations, but we are just getting started!
  • You'll be the valued expert and custodian of the Ads experience across Web and App. This will include upholding Trainline’s superior Customer Experience, while also building towards a personalised, dynamic and contextual Monetization future, offering customers the right merchandise at the right moment. We are building a proposition that both consumers and advertisers love, and we’re looking for someone to lead this key strategic area.
  • You'll lead both the strategy and the day-to-day execution of the Ads roadmap, working cross functionally with Software Engineering, Machine Learning, Ads Sales, Ads Operations, Design, Data Science and Finance to hit lofty quarterly targets.
  • In the future, as Head of, you would be responsible for line management of at least one Product Manager, and be responsible for their career development.
Responsibilities for this role:
  • Be our credible recognised expert in Ads, with strong informed opinions and a track record of experience, staying on top of innovation, opportunity and best practice in Ads in an eCommerce, or Publisher environment. Be comfortable talking broad strategy and technical detail in all aspects of Ads and articulating both opportunities and threats with precision
  • Take personal direct responsibility for defining and owning the Ads strategy for Trainline and medium/long-term roadmap for your domain.
  • Be passionate about customer needs (both consumers and advertisers). You have strong empathy and are the customer advocate. You evaluate and understand customer insights and align them to the work your team is delivering to ensure user needs are met.
  • Partner with dedicated embedded data science, researchers, and analysts to develop actionable qualitative and quantitative insights. You have a mindset of hypothesis, testing, and experimentation. You have the skill of setting and tracking KPIs/OKRs and product success metrics. You understand the value of learning fast and are able to communicate the hypothesis, insight, success, and failure to a wider audience.
  • Partner with dedicated embedded UX Design team to define what and how to radically overhaul the customer experience.
  • Work closely with a wider cross-functional team including Tech, PR, Commercial, Marketing, and Finance, to drive customer-focused innovation and achieve impactful results at large scale.
  • Be an effective member of the wider Trainline leadership team across Product and Technology
  • Live the Trainline values and behaviours, demonstrating unquestionable leadership and accountability for your Product remit, building a healthy and collaborative Product and Engineering organisation culture
Qualifications
  • A track record of experience that makes you a credible, recognised expert in Monetization (Ads or otherwise). Ideal experience would be working within a multi-market, high growth business
  • Experience working in a high growth company driving improvements that move the needle. A particular desire to continuously optimise and improve the product experience by motivating and driving a team to achieve data-based metrics (KPIs or OKR targets)
  • Worked in a fast-paced environment where you’ve had to think on your feet and bring people together to problem solve
  • In depth experience of customer centric thinking through insights, data and experimentation.
  • Experience leveraging great cross-functional relationships in building an impactful product strategy and roadmap. Partnering especially with Commercial, Marketing and Growth leaders to deliver product experiences that go to market successfully
  • Knowledge and experience of working with Agile frameworks, writing user stories, setting sprint goals and collaborating with teams on acceptance criteria
Additional Information
Why should you jump on board?
We want our people to stretch their minds, abilities, and share their knowledge. Each year we hold The Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment.
We've always paid special attention to flexible working as we value a strong work/life balance. The pandemic has taught us that a balance between remote working and being in a collaborative office environment leads to productive teams.
Our Values
  • Think Big - We're building the future of rail
  • Own It - We care about every customer, partner and journey
  • Do Good - We make a positive impact
  • Travel Together - We're one team
Interested in finding out more about what it's like to work at Trainline? Why not check out what our employees say about us on Glassdoor? You can also find out more information by following us on LinkedIn or our 'Life at Trainline' Instagram account.

Skills Required

  • Product
  • Problem Solving
  • Agile

People who have worked with Trainline