YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger, which in October 2015, brought together YOOX GROUP and THE NET -A-PORTER GROUP; the two companies had revolutionized the luxury fashion industry since their birth in 2000. Since June 2018, the Group is subject to the management and coordination of Compagnie Financière Richemont S.A.
Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 3 million high-spending customers generating around 1 billion visits worldwide. The Group has offices and operations in the United States, Europe, Middle East, Japan, China and Hong Kong and delivers to more than 180 countries around the world.
The OUTNET is the fashionable younger sister in the YOOX Net-A-Porter collection of brands. Focusing on a highly curated and on-trend off-season offering The OUTNET makes luxury affordable and accessible to women in over 100 countries. As the first brand in the YNAP Group to be migrated on to a new technology stack THE OUTNET is best placed to start exploring innovative ways of meeting customer's needs. THE OUTNET as a business is looking at double digit year-on-year growth for the next 3 years and we need a product strategy to meet our ambitious targets.
You will set the vision of what is required for a compelling offering in the prevailing competitive landscape, then design and manage a suite of products to achieve that vision and hence business objectives.
As the subject matter expert who truly “owns” the products you deliver, you will manage any associated user experience of the system (or current initiative) from definition to implementation and optimisation. Determining the detail of what needs to be delivered, along with how to prioritise these in a fast-moving environment.
You will work closely with the wider OUTNET Product Owner, Product Design and Tech community helping each other to create unambiguous user stories, highly considered customer journeys and beautifully engineered end products. Our people are creative, highly skilled individuals, driven towards continuous improvement and you will be a role model for these behaviours.
Ensure delivery of business value proposition, prioritise and build out road maps for the suite of products across Web and Mobile Apps
Ensure business strategies have the user and customer perspective at the heart of decisions
Work with the Product community to ensure that the right priorities are being worked on across the Group and that your domain’s interests are appropriately represented
Develop business cases (where appropriate) for initiatives and be aware of other business cases and projects that have an impact on the domain to leverage benefits of sharing knowledge / development
Be the voice of the customer, creating a company-wide approach, a united platform for insight, understanding and taking action
Conduct internal / external research and implement findings to ensure the domain’s suite of products strive to be market-leading globally
Define and lead the vision for product within their domain across all touch points that will deliver the business objectives and customer needs
Working closely with Data & Analytics, define measurement strategies for launch, KPIs and testing activities
Help drive a Mobile excellence view in to the business, ensuring every Customer touchpoint is considered with Mobile in mind
Accountable for the delivered functionality and user experience from definition to implementation and optimisation
Prioritise the order of work and ensure the team is working on the most valuable requirements
Help define the Product Backlog (prioritised list of user stories) and regularly review
Undertake business and/or systems analysis in your domain if required in order to contextualise user stories
Accountable for the team’s understanding of what is required; ensuring high quality and unambiguous requirements are defined
Make day-to-day decisions on functionality / user experience, basing those decisions on knowledge of the business area, customer and empirical evidence
Accept stories to confirm they have met their conditions of satisfaction
Build the team’s knowledge of the business area, encouraging and facilitating interaction
Promote the principles of continuous, and measurable, improvement
Encourage and build the innovation capacity of the team by elaborating ideas into proposals allowing the business to understand the cost / benefit
Excite and motivate the Development team by sharing the value of the business objectives they are working to deliver
Assist with recruitment of new team members as appropriate
Expertise in delivering value from Agile methodologies Be able to generate a vision for the domain which will encourage idea generation that motivates the team(s) to bring concepts to life
Have a genuine passion for Fashion and/or Mobile
Subject matter expertise and deep knowledge of e-commerce mobile platforms
Proven experience in successfully delivering measurable business value through software features or initiatives you have defined
Experience in analysing and mapping system data flows to physical process flows
Experience organising and enabling cross functional teams to deliver to tight deadlines
Experience in writing clear and succinct user stories that have led to successful delivery
Experience in completing business and/or systems analysis to contextualise user stories
From the moment you walk through our doors and join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.
YOOX NET-A-PORTER GROUP is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.