23 days ago
  • LevelMid Level
  • ProfessionsProject Manager
  • TypeFull Time
  • LocationLondon, United Kingdom

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Closing Date : 12 August 2022

From our flagship research programme Design Economy, to visionary projects with Network Rail and the NHS, the Design Council is at the centre of the UK's design conversation. Our current programmes cover the built environment, public sector design, social innovation, and business innovation.
We are now looking for a talented Programme Manager to run a number of our Place & Infrastructure projects. We work with a range of large organisations to advance strategic opportunities to use design frameworks and principles, and with local authorities to build up their design capability and stewardship of local places. Ultimately both aspects aim to improve the quality of places through supporting and emboldening excellent sustainable and inclusive design.
We undertake these projects with strategic intent, using design as a force for change. Our place and infrastructure portfolio brings together multi-disciplinary design teams to help address specific challenges facing different places, organisations and communities across the country. By sharing the insights and impacts from these we are able to influence audiences nationally to use design more effectively.
To achieve that impact, you’ll be able to plan and deliver projects drawing on our network of over 400 Design Council Experts who comprise some of the most respected designers working in the built environment sector today.
You would work across a portfolio of diverse projects covering any of the following examples. From designing engagement and prototyping of the next generation of railway stations across the UK; to future-casting for clients on the challenges of designing for smart, adaptable buildings. Providing expertise to run Design Reviews both to advise major infrastructure schemes and to support local authorities secure well designed applications for new developments. Creating bespoke engagements for organisations to embed sustainable design principles and frameworks into their operations; and building an appreciation and appetite for design among non-designers in creating sustainable places.
With our recent Design for Planet mission, we have the opportunity to work with partners to push further in addressing key climate, nature and equity challenges in pursuing Net Zero and equally importantly making our towns and cities adaptable and resilient.
The role would suit someone with a background and interest in architecture or urban planning, with a desire to use these skills in new ways. This is a hugely exciting opportunity to use your skills to help our clients to practise design thinking in new and transformational ways.
What does a Programme Manager do?
Our managers are highly skilled professionals in their field, managing a number of projects working across our programme areas. They manage projects of varying scale, hold a number of important client relationships and are skilled at working collaboratively.
They have a key role in identifying new income and securing new clients, achieving our quality standards and contributing to the Design Council’s reach and influence externally.
The role includes the following responsibilities:
Design projects and tools
  • Oversee the development and delivery of place and infrastructure projects, working with Programme Leads and Experts to ensure quality across our programmes
  • Apply built environment expertise to guide clients and collaborators in shaping and delivering projects and interventions
  • Engage and manage relevant designers across multiple built environment disciplines in our expert network to contribute to project development and delivery
  • Provide facilitation and lead design workshops with diverse audiences, across public and private sector organisations, civic and community groups Use your experience of design tools and methodologies to shape the design of new projects and programmes.
  • Use your experience of design tools, frameworks and methodologies to shape the design of new projects and programmes.
Programme Management
  • Ensure each project (including Design Reviews) is delivered to the agreed contract, meeting quality standards, financial targets and all deliverables on time
  • Be actively engaged in external networks, gathering insights and best practice to contribute to programme development and apply to specific projects
  • Provide high quality client and stakeholder management.
  • Monitor activity across programmes, sharing information, learning and applying improved techniques
  • Be a champion for continuous improvement and development of our projects, programmes and services.
  • Ensure that evaluation and project data and details are captured appropriately, and actively contribute to final reports
Income Generation
  • Identify strategically relevant opportunities, and work with Programme Leads to develop new business proposals
  • Secure support internally for proposals
  • Develop networks and influence in strategic target markets.
  • Establish and maintain relationships with outside client organisations
  • Actively contribute to internal and external forums on design or areas relevant to our programmes of work
  • Gather insights and share with Programme Leads to develop sector and professional knowledge.
Other responsibilities
  • Contribute to the dissemination of best practice
  • Support the Director, Head and Programme Leads to develop strategy and new opportunities
  • Support in the professional development of colleagues
  • Undertake any other reasonable tasks/duties as required.
Corporate Responsibilities
  • Proactively identify and manage risks and financial controls in relation to the Design Council and your specific area of responsibility
  • Comply with the Design Council’s operational policies and procedures including financial and risk management, project management and evaluation processes, brand guidelines, GDPR, information security and internal health and safety policy
This role will involve some evening work and travel as required in accordance with the needs of the projects and programmes.
Does this sound like you?
Expert Knowledge and Qualifications
  • Academic or professional qualifications in an associated discipline, or equivalent experience related to design, placemaking and infrastructure
  • Demonstrable understanding of the principles of design for people and planet and the practical delivery of good quality places, and the ability to convey these through advocacy, training and in critiquing designs and plans
  • Interest in sustainable and regenerative design.
  • Proven experience in professional practice in either the private or the public sector
  • Demonstrable experience of working collaboratively with a number of high-profile stakeholders and partners
  • Excellent project management experience with a demonstrable track record of success with project delivery to quality, time and budget expectations
  • Experience of business development, identifying opportunities with clients and providing information and support for income generation
  • Experience of managing large budgets
  • Experience of Design Review (desirable)
  • Good written and verbal communication skills
  • Confident presentation skills including to non-technical external audiences
  • Strong influencing skills used to raise the profile of the Design Council including writing blogs and thought pieces
  • Strong client management skills including a client focused approach to managing expectations and programme work of key clients
  • Ability to work collaboratively - building creative consensus, and consulting and involving others internally and externally
  • Good IT skills, an advanced user of all Microsoft Platforms and other applications used by the Design Council with the ability to train others.

Skills Required

  • Project Management
  • Business Development
  • Collaboration

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