Expiry Date : 29.09.2022
A customer centric team - standing out in our industry as offering the best customer service around.
By building trust and strong relationships with sales, customers as well as other internal teams, we ensure customers’ campaigns are managed effectively and efficiently.
We enhance the advertising journey with Bauer and as a result aim to secure further business in the future.
The focus of your role:
To provide great customer service as part of the sales package.
To act with integrity and accountability to prevent and solve problems quickly and efficiently.
To promote a positive, helpful, and encouraging environment to do more than expected.
To be empowered to provide the best possible service to all customers no matter how much they spend.
To work together, with a customer focus, anything is possible.
To be the bridge to all Bauer product stakeholders to provide the easiest bespoke customer journey.
To coach and develop our teams to build a culture that knows how to listen our customers.
This is an entry level role, ideal for someone looking to start or early in their Project Management Career.
Manage and deliver commercial campaigns, liaising with relevant departments and customers.
Management of supplements and advertorials.
Manage digital aspects of the campaign including social media assets, commercial emails, and content in brand newsletters.
Communicate with internal and external stakeholders for design bookings, costs, and freelance work.
Support to other members of the team when required.
Work closely with sales teams to provide updates and report on statistics.
The Ideal Candidate
Be Commercial and customer focused
Drive and resilience
Planning and information handling
Flexibility and open to new ways of working
Analytical and provides solutions
Curiosity and Bravery
Rewards packages at Bauer Media offer a range of salary sacrifice Benefits, such as our pension scheme and flexible holidays, as well as exclusive Perks like great deals and discounts for everyday life.
25 days holiday + bank holidays
Discounted high street vouchers
Internal Bauer Academy – Wide range of learning opportunities to support with your Career Development
Opportunity to buy additional holiday
Cycle to work scheme, tech loan scheme and groups discounts for healthcare insurance
Discounted subscriptions on Bauer publications (50%)
Thrive initiatives – Wellbeing at Bauer
Opportunities to contribute to our Belonging@Bauer and Sustainability initiatives
We want to make sure that we find the right people to work in our teams, and we know that the traditional 9-5, five days a week doesn’t suit everyone. So, we would love to hear from you if you feel you’re a great fit for this role and would like to work flexibly. If you are the right person for this role, we’ll find the right working approach for you.
About Bauer Media Group
Bauer Media Group has become an enduringly successful media corporation by focusing on creating content that matters most to millions of people around the world: from print and online publishing to radio and money-helper services for consumers, as well as sales and marketing services for SMB. Family-owned in the 5th generation, Bauer focuses on the long term, with a consumer-first mindset that guides us across our increasingly diverse portfolio. Our workforce of 15,000 shares a passion – to deliver content and services that are popular with, and helpful to, our customers and partners.
As the UK’s biggest selling magazine publisher, we create iconic and influential magazine media brands, digital properties and associated consumer and B2B live events for diverse, passionate audiences. We reach 25 million consumers through our portfolio, which includes heat, Grazia, Closer, Empire, Motor Cycle News, Parkers, Mother& Baby, TV Choice, Take a Break, Bella, Yours, Garden News and Country Walking. Our scale, coupled with the breadth of our portfolio, gives us an advantage over pure play magazine competitors. It also gives us a huge responsibility - our brands become the lens through which our audiences see the world, and for this reason, we take our responsibilities as a media outlet very seriously, recognising that we are responsible for shaping perceptions in the wider world.