In our 40-year history we’ve changed, a lot—from a culture-defining film title studio (Superman, Alien, Ghostbusters); to an interactive advertising agency; to an award-winning product and marketing agency with design, technology, communications, ventures and IP practices. We like change, and like to navigate our clients through it too.
Our approach to work is always human first. This unwavering focus helps us create meaningful and memorable experiences that live across digital platforms and often blur-the-line between the digital and real world. We believe disruptive thinking happens when you collide experts in design, technology and culture.
Our Client Services team serves as the first line of contact with our clients. They identify client needs and work strategically to provide thoughtful solutions with measurable results. We set the bar high at R/GA. We don’t just strive to solve our client’s problems; we challenge ourselves to transform their entire category.
The Senior Account Director leads and manages client engagement that exists within the R/GA global network from our London office. In addition, this person is responsible for client satisfaction, quality of service, and on-time, on-budget completion of the agency’s services.
On any given day you might…
Lead, develop and take ownership of 2 x main high value accounts
Lead work which is strategic development, digital activations and brand experiences
Setting the account vision and tangible account plans
Influence senior-level client relationships by forming strategic partnerships
Responsibility for driving growth of the one FMCG client and one lifestyle brand client through identifying Digital Innovation opportunities, selling in R/GA’s point of view to senior clients and developing and implementing growth strategies into work
Identify and build an ongoing pipeline of opportunity that converts into work and revenue that delivers across the year
Leadership of multi-disciplinary teams and working with agency teams across the IPG network
Drive the impact of the work we make to ensure it is memorable and meaningful at all times, championing the vision of the agency both internally and externally with clients and agencies
Join our ambition is to create meaningful and memorable experiences
Experience working within both FMCG and retail clients
Experience having led relationships across networked agencies and matrixed client organisations would be a benefit
Experience building a high-performing team culture within the agency
Ability to inspire and motivate others to achieve their best work
Someone who lives and breathes creativity and innovation, and knows how to foster a culture to deliver this is a must. The work is mainly digital ecosystems across emerging experiences, activations and e-commerce.
It would be great if you are…
A self starter mentality and proven ability in this area
Tenacious, resilient, entrepreneurial and possesses strong leadership and influencing skills.