8 days ago
  • LevelSenior
  • ProfessionsCreative Services Manager
  • TypeFull Time
  • LocationLondon, United Kingdom

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Closing Date: 20-Jul-2022

L3 - Manager
Permanent / Fixed Term
Support Centre Location
London Office
More about the role
Here, at New Look, everything that we do is for the love of fashion.
We’ve been bringing the latest fashion to the high-street since 1969.  We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls.  Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford.
It’s our colleagues today that continue our journey to create a New Look that everyone loves.
It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one and it starts with you.
We are always on the lookout for talented, passionate people to join our New Look team.
  • Effectively plan, resource, and manage colleagues across our creative function, including direct management of an in-house team comprising production, print and video.
  • Delegate creative tasks to team-members, manage the production budget, schedule meetings and creative reviews, liaise with cross-functional stakeholders, chase briefs, and ensure the timely planning of shoots and asset retouch.
  • Demonstrate in-depth knowledge of creative projects in order to guide work effectively throughout the business.
  • Manage and guide stakeholder expectations at every level against the critical path.
  • Be adept at allocating the right people to the right projects at the right time.
  • Actively collaborate with teams to offer options, build on ideas and get to creative solutions.
  • Proactively consider different strategic approaches to get to the best possible outcomes.
  • Own strategic planning of creative resources, both current and future-facing.
  • Apply an in-depth understanding of how the business charges, resources and allocates time to projects, to offer effective solutions.
  • Source great external talent as required on a project-by-project basis to support our requirements, utilising it effectively to meet deliverables.
  • Chairing regular critical path meetings with key stakeholders across Creative, Content, Production, Styling, Brand, Ecom studio and the wider Customer and Design teams.
  • Managing inter-departmental relations to support the timely delivery of the critical path.
  • End-to-end freelance management, including raising requisitions, receipting POs & ensuring all freelancers are IR35 compliant.
  • Working closely with Finance, HR, Talent and Procurement for budget management.
  • Continuous implementation of creative studio best-practice processes.
  • Coordinating an average of 150 briefs per week for seasonal campaign creative concepts, BAU assets for e-comm, CRM, social, OOH advertising, packaging, windows & POS and internal initiatives.
About You:
  • Substantial experience managing a creative department, owning traffic co-ordination and scheduling at scale for a fast-paced fashion retail brand.
  • Detailed knowledge of creative agencies, freelance agencies and account management.
  • Adept at marketing campaign planning and production.
  • Exceptional organisational, leadership and problem-solving skills.
  • A stickler for detail, and calm under pressure.
  • Proven qualities of adaptability and flexibility in coping with rapidly changing circumstances.
  • Able to work with a multi-discipline team to align on and navigate frequent, tight deadlines.
  • Possess excellent interpersonal and presentation skills.
  • An approachable and highly effective communicator across all levels of the business.
  • Multi-channel focussed, i.e. across both print and digital content creation.
  • Degree level or similar.
  • Must be able to use Microsoft office, Trello, Confluence, CMS and basic Adobe suite.
Why New Look?
The amazing people, the love of fashion, the 4pm Friday finishes – there are so many reasons to love working at New Look. We offer training to support you and your career progression, so that you can be at your absolute best. You’ll also receive these amazing benefits:
  • 40% staff discount
  • Monthly 25% off  privilege vouchers for family and friends to enjoy
  • Quarterly sample sales
  • Season ticket loans

Skills Required

  • Account Management
  • Campaign Planning
  • Problem Solving

People who have worked with New Look