1 month ago
  • Level Senior
  • Professions Product Designer
  • Type Full Time
  • Location London, United Kingdom

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MOO set out to shake up the world of print back in 2006. And we've come a long way since. Today we're a 500 + strong team (we're thinking of getting matching jackets) who create print and digital products for companies of all sizes - from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you'll find us in Boston, MA, as well as Providence and Lincoln, RI and Denver, CO. And we're still growing! That's where you come in.
Our 2025 strategy aims to delight customers, new and old, with remarkable custom products and premium experiences. We are excited about this future and want to see at least part of this vision realised in 2020. To support our strategy, we are putting together a new and fully cross functional crew who will build a suite of innovative solutions for both internal and external customers.
As a Senior Digital Product Designer, you will be the first designer to join this crew alongside Product, Agile Delivery, and Engineering peers. Within the crew, you will be responsible for the end to end design process, influencing the product roadmap, ensuring that every decision adds value to our users and takes us closer to our business goals.
As a member of the Digital Product Design chapter, you will report into the Head of Digital Product Design, get support from other designers and have the opportunity to mentor more junior members of the team. You will participate and contribute to team ceremonies where we review and give feedback on each other's work, ideate solutions, design great experiences, get inspiration and drive excellence in our design practice.
Our Research, Customer Support, Sales, Design Services, Marketing, Creative, and Business Intelligence teams are all in the same office, meaning you will have the opportunity to work closely with them to turn insights into validated, spot on design solutions.
  • UX/UI/Interaction & responsive design for the product and its supporting internal tools & services
  • Framing and articulating MOO customers' problems and needs, onboard others to what they are and how to solve them
  • Leading/participating in discovery activities in order to define the problem space, formulate and validate hypotheses on how to achieve a desired outcome
  • Planning and executing summative user research (with the help of the research team if necessary)
  • Creating prototypes for testing and to win stakeholder's buy-in to your solutions
  • Delivering designs that perform commercially and get users closer to their desired state
  • Monitoring and supporting the continuous improvement of the user experience and the product
  • Championing a cross-functional design system approach within the crew from the start - evolving and contributing to our existing design system (lovingly named MOODS)
About you
  • You have a breadth of experience in Digital Product Design and have worked on numerous greenfield products, ideally within start-up and/or B2B environments
  • You are familiar with generative and market research and have experience turning insights from such research into hypothesis and ultimately performant solutions
  • You are a collaborator and a storyteller, you can articulate your design decisions and have the ability to influence and get other people's buy-in, whether they are team members or senior executives
  • You take a human centred, lean and iterative approach to your work
  • You strive to find the simplest, intuitive yet delightful design solutions
  • You are comfortable switching focus, looking at the big picture and the next milestone, exploring user journeys and the finest details of the user interface
  • You know how to plan and run discovery and ideation activities
  • You know how to plan, prototype for, and execute summative user research
  • You have experience planning A/B tests
  • You enjoy working in agile organisations and multidisciplinary product teams
  • You know how to design for scalability - creating reusable, extendable design components and style guides is second nature to you
  • You enjoy creating and/or contributing to designs systems
  • You are self-organised You enjoy mentoring other designers
Nice to haves
  • Print knowledge
  • Icon design
  • Typography expertise
  • Illustration
  • Brand design and collaborating with art directors/photographers
What's it like to work at MOO?
MOO's the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success - while also recognising the importance of a healthy work/life balance.
That's why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, MOO's share option scheme, and paid parental leave. We'll offer you private healthcare, life insurance, a season ticket loan, subsidised gym membership and a cycle to work scheme. Finally, we'll treat you to breakfast and fresh fruit every day, lunch on Fridays and all the ice cream you can eat (just watch for the brain freeze).
Diversity Statement
We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

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