We are looking for an experienced Product Designer to join our Premium mission to lead service design on projects for our Commerce platform.
You'll join the team that is accountable for providing the Commerce platform, not just for Premium, but for other lines of business (both known and in development) for Spotify. This includes everything such as our product catalog, to subscription and payment services, fraud and safety experiences, and new payment method innovations on a global scale.
This area focuses on balancing the line between building that set of products and services fit-for-purpose for our Premium business, and as a platform for the entire company.
Understand user and business needs and craft how people will interact with our services
Understand the evolving payment landscape and how it may impact users' behaviours to create experiences and services that will meet and anticipate those needs
Mapping out touch points within our services, between people and between systems to enable scaling of our payment platform to bring Spotify to even more subscribers, artists and creators
Plan and facilitate workshops to gather insights and define actionable next steps
Identify gaps and opportunities and help prioritise to shape the future of our payment offerings
Propose user centered and practical solutions to problems based on relevant design, business and technical considerations
Collaborate with teams by consulting and advising on UX and design best practices to help shape the product design
Formulate, design and iterate on our service frameworks
Create experience maps, service blueprints, flows, wireframes and interaction models
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of.