Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
The A Side: A Day in The Life
The Senior Product Manager will liaise between our business and development teams, driving multiple software products to success by reacting to strategic need and our tactical goals. This senior role involves working closely with business stakeholders across recorded & music publishing to understand their requirements, and then with technology teams to develop & execute solution strategies. The role requires a deep understanding of the software development lifecycle, strong stakeholder & project management and a proven track record in successful project delivery & business transformation in a Scaled Agile Environment.
The B Side: Skills & Experience
Develop a sound knowledge of the business domain
Build positive relationships with business stakeholders and development teams
Document and agree requirements with end users to form a strategic roadmap
Form up the solution and ensure that it is delivered to the development team in an appropriate form of epics, user stories, process flows and wire frames
Orchestrate development by leading a team of business analysts in the creation of tickets, estimation, sprint management and scrum master
Ability to define User Acceptance test plans
Work with the business stakeholders to triage requirements effectively to identify priorities
Play the role of Product Manager and Product Owner in a Scaled Agile Methodology
Assist our programme leadership in overall project management, roadmap & delivery
Excellent problem-solving, analytical, and technical skills with the ability to design and implement complex solutions
Strong leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels
Conduct workshops, training sessions, and demonstrations to ensure user adoption and effective use of solutions
Engage with senior management to provide updates, insights, and recommendations on solution strategies and initiatives
Identify opportunities for process optimization, automation, and innovation across our landscape
Ensure solutions are scalable, sustainable, and aligned with industry best practices
Collaborate with business units to gather and analyse requirements and translate them into functional and technical solutions
Provide leadership and direction to a team of business analysts, ensuring the delivery of high-quality solutions
Mentor and develop team members, fostering a culture of continuous learning and professional growth
Collaborate with business stakeholders across our teams, to gather & analyse requirements and ensure that solutions meet their needs
Coordinate with cross-functional teams, external vendors, and partners to ensure successful project execution
A proven track record in the Software Development Lifecycle
End to end experience of the product and software lifecycles
Demonstrable evidence of analysing and documenting complex business processes / process mapping and managing stakeholders
Ability to form up solution modules into strategic roadmaps
Ability to form up the problem solution, use of wire-framing and other techniques
Ability to work with the development team and ensure on-time delivery
Proven experience interacting directly with end users
Results-orientated with exceptional communication and interpersonal skills
Total and certified understanding of Scaled Agile project methodology
Ability to break solutions down into project phases and sprints working in a Scaled Agile project methodology
Experienced in defining Epics and User Stories
Good understanding of data modelling and databases
Able to command respect with Senior Business Managers
Ability to drive coherent product development
Self-starter, business focussed leader with strong initiative
Excellent and organised Project Manager
Strong leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels
Music industry business knowledge is highly desirable
Bonus Tracks: Your Benefits
Group Personal Pension Scheme (between 3% and 9%)
Private Medical Insurance
25 paid days of annual leave
Interest Free Season Ticket Loan
Holiday Purchase scheme
Dental and Travel Insurance options
Cycle to Work Scheme
Salary Sacrifice Cars
Subsidised Gym Membership
Employee Discounts (Reward Gateway)
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.