27 days ago
  • Level Mid Level
  • Professions Digital Strategist, Operations Manager
  • Type Full Time
  • Location London, United Kingdom

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Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • Experience in an analytical or consultative role (e.g. management consulting, corporate strategy, banking, or project management).
  • Experience working with client and stakeholder executives.
  • Experience working with data sets and analytical tools (e.g SQL) and extracting insights from data.
Preferred qualifications:
  • MBA or Master's degree.
  • Experience in developing strategy memorandums for senior executives.
  • Experience with SQL, with a focus on dashboard creation and spreadsheet/chart expertise.
  • Operational background and experience in a large/global organization.
  • Knowledge of the cloud business.
  • Comfortable working in a fast growing, dynamic and often ambiguous environment.
About the job
As a Strategy and Operations Manager supporting the Cloud Customer Experience team, you’ll partner with our EMEA-regional leadership team to help them plan for the future, execute on the present, and learn from the past. The EMEA Cloud Customer Experience (CCE) Strategy & Operations team’s purpose is to drive operational excellence and strategic rigor within CCE business, partnering closely with the EMEA CCE leadership team to achieve Cloud’s business goals.
The Go-to-Market Strategy and Operations organization partners with our Google Cloud Sales organization to develop Go-to-Market strategies, providing business critical insights using analytics, ensuring cross functional alignment of goals and execution, and helping teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with day-to-day operations, and help evolve early stage ideas into future-growth initiatives. Our team of creative visionaries thrives in deconstructing and re-creating businesses to meet changing strategic and operational needs, enable, incubate and scale innovation, establish more efficient practices, align functions and stakeholders to help the company continue to achieve its vast potential.
  • Identify and solve strategic and operational problems, and complete key analysis and generate executive-level insights and recommendations.
  • Partner with and support Cloud Customer Experience (CCE) EMEA-leads, ensuring that they have the process and tools needed for the business to succeed.
  • Own business review cadence, including forecasting processes and related activities; Identify, develop, implement, and maintain key operational performance metrics.
  • Support current operational processes and devise ways to improve and/or automate to scale for the future.
  • Maintain reporting dashboards through building new functionality as business evolves and updating reporting or reporting logic as needed to fairly represent health of business.

Skills Required

  • Strategy
  • SQL
  • Cloud
  • Analytical
  • Consulting

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