22 days ago
  • Level Mid Level
  • Professions Community Manager
  • Type Full Time
  • Location London, United Kingdom

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TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.
TikTok is looking for a quick thinking, driven community manager to look after creators on the platform. We need you to be passionate about all things TikTok - from the platform, to the challenges, to the creators. You'll need to have a good eye for spotting the next-big-thing, be clued up on what the difference is between a renegade and the Blinding Lights challenge, and be passionate about developing home-grown talent. You'll ideally be a creator yourself, actively making and watching TikTok videos and interacting with the community.
  • Build long-term relationships with new and existing users in the social media and entertainment industry by understanding the key needs of our community
  • Managing cross-functional projects, campaigns and initiatives to be the voice of the creator and the community team.
  • Identify growing talent on the platform and nurture creators to achieve personal and professional goals whilst achieving key business goals
  • Responsible for user operation and management, develop strategies to increase retention, user activation and user loyalty
  • Identify key areas of community growth along content verticals and across a global landscape with a focus on local culture and generational trends
  • Possess a strong understanding of our product, our competition in the industry and position to leverage them into impactful marketing activities
  • Design and deliver community events to promote and embed the TikTok product into key markets
  • Deep passion for creating and managing virtual communities (please include your TikTok username along with your application)
  • TikTok evangelist – you need to be passionate about the community, so please only apply if you genuinely enjoy and are ready to engage with TikTok
  • At least 3+ years experience in talent/influencer management, community development or influencer campaign management required
  • Fluent English with a strong understanding of UK pop culture and Gen Z, especially understanding and sourcing "tastemakers".
  • Proactive, collaborative, creative, data driven and energetic - you'll need to be switched on and able to handle the fast pace, whilst working with and being comfortable with data.
  • A fearless approach to introducing yourself to strangers, both in person and digitally
  • Degree qualified in journalism, media, communications, marketing, English or PR preferred, but not essential

Skills Required

  • Community Management

People who have worked with TikTok