The successful candidate will support the Omni Sales team in the US territory to achieve sales targets. They will ensure all orders are inputted into the system correctly and accurately, timelines are carefully tracked and adhered to, and there is clear communication to the customer at all times. The Sales Assistant will be responsible for maintaining clear and open communication with all accounts regarding prices, deliveries, and product specifications. They will display a professional attitude and will work collaboratively with colleagues across the company to gain a successful outcome for all.
Deliver and exceed UK Sales and Appointment Targets – including Trade and Retail channels
Develop a roadmap for achieving sales with clear targets by account and customer type, working with both Retail and Trade customers
Competent and confident in arranging and coordinating print and room design layouts
Engage with customers in the Showroom, giving them an exceptional experience
Establish and maintain relationships with architects, builders, developers, designers, and other purchasing influences in the commercial market industry
Maintain regular communication with customers and set appointments to present product collections.
Hold customer consultations to support project quotes, including in the showroom, at designer offices, at customer homes and via video calls
Confidently conduct meetings and appointments with existing and new customers to present key categories as well as seasonal collection launches, travelling to accounts when necessary
Manage forward pipeline to ensure all potential sales are converted, customers are kept engaged and sales leads are maximised
Conduct events with interior designers in Shoreditch Showroom to promote the brand.
Become a product expert and display best practices when selling the collection
Research and prospect new accounts that are on brand and will drive commercial growth
Manage business remotely and report consistently when travelling.
Ensure all deliveries to customers are accurate and within specification
Run daily/weekly/monthly/annual reports in Bright Pearl to track sales progress in territory
Adhere to company procedures including Bright Pearl management, delivery SLAs, etc.
Display leadership qualities and effective communication to the Omini Sales assistant with daily and weekly tasks, working collaboratively to coach and mentor this role.
Adhere to timelines – submit projects and feedback on time
Attend product knowledge training sessions as organised by Production Team and maintain a full understanding of all product categories.
Display a positive attitude and promote teamwork by helping internal colleagues as and when necessary
Operate and look as a brand ambassador in line with the brand guidelines and wear House of Hackney uniform at all times.
Conduct business in the House of Hackney way at all times
Excellent level of spoken and written English – other languages are beneficial
Background in interior design and knowledge of putting together interiors schemes
Must be highly organised
Exceptional people skills
Experience within the Luxury market is required, ideally in Interiors or Fashion
Experience working with leading retailers and interior designers across the world - Hardworking and honest outlook
Contribute and work effectively within a team
Able to adhere to the values and mission of the company
Effective communication skills
Positive and infectious attitude. Provide and foster a positive and productive working environment.
Highly motivated self-starter
Competence in Microsoft Office and Google Suite products and ability to adapt to technology-based ways of working
Degree calibre
22 Days Holiday Allowance + Bank Holidays + Maundy Thursday and a half-day for your birthday
Seasonal 4 Day Week Scheme
We are currently trialing reduced winter hours, we finish at 4pm every day
Cycle to Work Loan Scheme
PayDay Drinks every month and at least two exciting team gatherings a year, we also celebrate birthdays in the office whenever possible.
Our water is filtered because plastic bottles are banned from the office, plenty of herbal teas, coffee, fruit & cereals are available weekly for that morning snack.
The team is hard-working and upbeat, we often help each other and there's very little we can't conquer together.
30% discount across HOH products and first grabs on sample sale items
Our House is a home for everyone. As a culture led business, we aim to be an inspiring and meaningful place for people to work, and as an equal opportunities employer, we foster an environment in which everyone can learn, grow and be heard - regardless of age or seniority. We strive for and believe in a fully inclusive, diverse, supportive and accepting workplace.. We care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture.