1 month ago
  • Level Mid Level
  • Professions UX Designer
  • Type Full Time
  • Location London, United Kingdom


Role purpose: We are hiring an enthusiastic User Experience designer who will support a work-stream by bringing to life strategic visions and design solutions that are driven by data and insights about our customer. By working within a collaborative team and by championing smart and innovative products, the candidate will have the ability to inspire the organisation by showing and prototyping design solutions that best target user needs and business goals.
Key Responsibilities:
  • Support the UX Team in understanding and fulfilling requests from internal stakeholders
  • Conduct qualitative and quantitative user research (Surveys, Click Test, Benchmarks, Usability Testing, etc.), producing actionable insights
  • Design new and effective UX solutions that represent the best balance between user needs and business goals and values
  • Produce clear and compelling designs across all devices, then working with the development team to ensure the final product matches the design
  • Execute in all phases of the UX / UI design process-from analysis to research, from ideation to wireframing concepts and creating pixel-perfect visuals to final design
  • Collaborate with internal teams: E-commerce Director, Product Owners, Product Design, Tech, Retail, Creative teams, and other stakeholders involved in the design of ideas and requests
  • Mentor and demonstrate UX design thought-leadership across departments
  • Organise and facilitate workshops and Design Studios as needed
  • Deliver executable, innovative and cross-device solutions for improving customer experience across The OUTNET's digital properties
  • Continuous improvement of THE OUTNET's on-site user-experience
  • Actively look at visual website / app improvement so that THE OUTNET remains a pioneer in the luxury retail industry
Skills & Experience
  • The candidate needs to have competencies in usability, information architecture and interaction design with a good attitude towards data research, product analysis, user tests and A/B tests
  • She/He is strong in document production, from user flows, use cases, wireframes and interactive prototypes to final concept presentation and has an experience (1-2 years) in an agency or other business organisation
  • She/He is a design thinker and a craftsperson who has the ability to demonstrate ideas visually and interactively with prototypes
  • She/He has an unbridled passion and enthusiasm for digital design, mobile and web trends and technologies
  • Any research experience would be an additional benefit, including experience as an analyst conducting user behaviour studies, or a background in planning, coordinating and facilitating user research and testing
Core requirements include:
  • Knowledge of the principles of user-centered design
  • Able to manage the project autonomously in all phases (from usability analysis to competitive benchmarks, from data analysis to design, from user testing to final presentation to stakeholders)
  • Ability to identify areas for improvement within existing customer journeys and provide product ideas and designs
  • Great team worker and negotiator
  • High sensibility to visual design aspects, User Interface and Interaction Design
  • High sensibility to quantitative data analysis and ability to draw conclusions and hypotheses on customers behaviour and issues
  • Experience in mobile projects
  • Knowledge of Sketch, inVision and Adobe creative suite (Photoshop and Illustrator)
  • A keen interest and awareness of future developments in website, mobile, software and technology trends and innovations
  • Knowledge of English (full working proficiency)
Other preferable requirements include:
  • Knowledge of Principle (or other prototyping tools)
  • Knowledge of Sketch (Intermediate level)
  • Knowledge of design systems
  • Knowledge of AB Testing methodologies and/or tools (e.g. Optimisely)
  • Knowledge of Web Analytics tools
  • Knowledge of client-side programming languages (HTML, Javascript, CSS) to help with A/B test setup and configuration
  • Experience with eCommerce and Fashion/Luxury projects
  • Experience with Agile methodologies

Skills Required

  • User Experience Designer

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