26 days ago
  • Level Senior
  • Professions UX Designer, Researcher
  • Type Full Time
  • Location London, United Kingdom


ASOS have a simple wish... for everyone to have the confidence to be their best self. Our Technology team pioneer incredible solutions that change the way our millions of customers can access fashion. The confidence and freedom they feel when they're expressing themselves through their clothes is the same buzz we like our employees to experience, every single day, in everything they do.
We've been around for long enough to fully recognise that many people in the world face discrimination and reduced opportunities due to their ethnicity, culture, religion, gender, race, sexuality, culture, age and social class - so we are steadfast in ensuring that our ASOS world reflects a much fairer one than this. You will find that your recruitment journey with ASOS (and beyond) will contain several steps, that are there to ensure you have a fair (and fun) experience with us.
And as you continue your journey with a career at ASOS, we'll ensure you receive the development you need, help to overcome any previous disadvantages you may have faced and accessible learning materials, wherever you are. We have big dreams for ASOS's future and yours'.
It's the right thing to do and, if you know us, you'll know that's why we're doing it - but it's also important that our workforce is as diverse as our global customer base and that everyone is living their best life at ASOS HQ!
ASOS is one of the UK's top fashion and beauty destinations, expanding globally at a rapid pace. Our values are to be authentic, brave and creative, and we live and breathe these in everything we do. We believe fashion can make you look, feel and be your best and, with technology in our DNA, we deliver the latest trends to our digital-obsessed 20-something market. Our award winning Tech teams sit at the heart of our business. We deliver technical innovation and pioneer incredible solutions, which are crucial to our continued success. We're extremely ambitious and thrive on the individuality of our amazing employees. Our values encompass everything needed for our tech people to be the thought leaders of tomorrow.
What You'll Be Doing
Help the UX team deliver the best research in the business •Integrate incredibly well with the analytics, MVT, and brand insight teams •Quality control all research - both qualitative and quantitative •Introduce new methods that will be useful to ASOS •Know when a research project can take time and when a quick but powerful delivery is preferable •Ensure our reports are convincing, our summaries are captivating, and our videos are as high a standard as the fashion videos that ASOS produce •Design our systems for international / translated research •Take ownership of our research partner contracts and relationships •Oversee the administration of our research activities and use of budget •Run / manage training programmes to develop team's qual and quant abilities •Defining best practice with our common tools: Silverback, Morae, OBS, Crazy Egg, Excel, Optimal Workshops, Usertesting.com, more
About You
• Digital eCommerce Experience, preferably with a portion of that in-house •A suitable graduate or post - graduate qualification • A world - class portfolio of research practice across the spectrum of design •Proven experience in linking different workstreams and driving them forward in unison •Able to inspire colleagues and the wider business with working practices or ideas •Hold yourself accountable for deliveries between multiple people •Excellent stakeholder management, including relevant Heads of/Directors •Able to mentor or manage senior practitioners
What's in it for you...
  • Generous salary, bonus and pension matching.
  • Great development programmes.
  • Amazing offices and great culture.
  • 25 days holiday plus one extra day for your birthday.
  • Subsidised gym and canteen.
  • Huge staff discount and regular sample sales.
  • Life Insurance, medical care, cycle to work scheme.
  • And tons more...

People who have worked with ASOS