NET-A-PORTER delivers incredible fashion for incredible women. As the world’s leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewellery, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform, was created to showcase brands that place sustainability at the core of their product. Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women.
NET-A-PORTER champions unparalleled customer service offering express worldwide shipping to more than 170 countries including same or next-day delivery to the UK, US, Hong Kong, Germany, France, Australia and Singapore, a seamless shopping experience across all devices, luxurious packaging, easy returns and a multi-lingual customer care and personal shopping team that is available 24/7, 365 days a year. A pioneer of personal shopping and client relations services for the digital era in 2000, NET-A-PORTER continues to innovate and strengthen its offering, with virtual styling, invitation only digital exclusives, and a world class suite of specialized offers for EIPs, (Extremely Important People), the brand’s most loyal and valuable customers. NET-A-PORTER is part of YOOX NET-A-PORTER GROUP.
We have a fantastic opportunity for a Website Merchandiser to join our NET-A-PORTER.COM Site Trading Team. Reporting to the ecommerce merchandising manager, the successful applicant will be responsible for the representation, classification, visual merchandising and trading of all products across site. The role will also include working with buying, merchandising, creative, editorial and technical teams. You must be detail-oriented, extremely organized and have an interest in fashion.
Besides a competitive salary, we can offer you:
Performance bonus schemes dependent on the type of role you are in
A pension that both you and the company contribute too
A portal with an array of discounts on things like theme park and cinema tickets
Our famous staff discount along with exclusive staff sales
Private healthcare for you and your family
A chance to be part of a fun and caring team that support each other
Here is a breakdown of what you’ll be doing:
Ensure category pages across NET-A-PORTER’s four global sites are beautifully and strategically merchandised to support the buy and wider business goals
Lead liaison for category between Website Merchandising and Buying & Merchandising team
Aware of delivery times, brand launches and key products in order to strategically trade the website
Undertake ‘What’s New’ trading and merchandising on a daily basis: pre-merchandising ahead of upload and checking readiness of product for upload to site
Work with visual merchandising tools to ensure products are optimised at all times to maximize sales potential
Report on the performance of assigned category, feedback actionable insights and make recommendations for optimisation & improvement to drive CVR rate onsite
Manage and maximize sales potential of product recommendations
Create email destinations according to briefs, utilizing product and buy knowledge to inform selections and decisions
Conduct daily audits of the sites across devices to check depth/ high exposure product is being surfaced and attractively presented whilst making sure everything is correctly classified and merchandised in order to optimize category
Responsible for maintenance of designer landing pages for category
Contribute to Sales, Trade and Team meetings through preparation of agenda, relevant reports, analysis & actions
Other duties as called upon
The type of person we are looking for:
Ecommerce fashion experience, ideally in luxury with an in-depth knowledge of luxury fashion brands
Highly commercially aware, with creative flair and love of luxury fashion
Proven experience in an Ecommerce environment, with a strong understanding of visual merchandising, website taxonomy and usability
Knowledge of and passion for technology and digital
Exceptional understanding of the global consumer and an understanding of the online retail landscape across markets
Strong numerical and analytical skills, ideally gained in a retail merchandising environment
Proven track-record of reaching sales targets, improving processes and managing multiple tasks to tight deadlines
Experience in training, coaching, mentoring and managing
Highly computer-literate, preferably with knowledge of website systems and analytics tools
Highly developed communication and interpersonal skills, with the ability and confidence to liaise at all levels
Flexible, proactive and able to show initiative/ideas to constantly improve NET-A-PORTER
From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.
YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.