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4 days ago
  • Level Mid Level
  • Professions Project Management, Artist
  • Type Full Time
  • Location London, United Kingdom
Youth Support WorkerRoundhouse


Job Title: Youth Support Worker
Responsible to: Senior Youth Practitioner
Responsible for: n/a
Internal contacts: Youth Policy and Engagement Team, Programme team, Visitors Services team, and Casual Youth Support Workers
External contacts: Statutory and Non-Statutory Support Services, Social Care Services, Connexions, PRU’s, Youth Clubs, Education Bodies, and other Arts Organisations

About the Roundhouse:

The Roundhouse is a hub of inspiration where artists and emerging talent create extraordinary work and where young people can grow creatively as individuals. We believe in the power of creativity to change lives. By giving young people the chance to engage with the arts through our music, media and performance projects, we inspire them to reach further, dream bigger, and achieve more. MAIN PURPOSE OF POSITION To be responsible for supporting and encouraging a diverse range of young people aged 11-25 years, to engage in creative opportunities at the Roundhouse. To work with colleagues across the creative teams to ensure sufficient support is available to young people, in particular those with multiple and complex needs, that will enable them to develop resilience, knowledge and skills to improve their life chances.


 To promote positive behaviour amongst all young people engaging with the Roundhouse, through clarifying ground rules and boundaries, dealing with conflict and supporting Roundhouse staff to implement reparation process’s where necessary.
 In a 1:1 or group setting, provide young people with information and advice around a range of pastoral issues and sign post to relevant voluntary and statutory agencies where appropriate.
 To work frontline in workshop settings and where appropriate deliver warm-up exercises and ice-breaker activities.
 To support the creative teams with recruitment on to projects through making internal referrals and where appropriate pro-actively making contact with range of voluntary and statutory services to raise awareness of the Roundhouse’s programme
 To make site visits to schools, informal youth settings, social care services and community festivals to raise the awareness of opportunities to young people.
 To be a point of contact for organisations and agencies that provide specialist advice and support for young people “at risk” – pastoral, educational and vocational.
 To signpost young people to projects and services within the Roundhouse and beyond and provide a smooth transition between programmes where needed.
 To be a point of contact with artist- tutors, young people and Visitors Services during each session, for communication regarding any pastoral matters including conflict resolution.
 To pro-actively work with Programmes Department colleagues to ensure that appropriate levels of youth support are present on all their activities and provide recommendations to staff on which casual staff are appropriate for particular programmes.
 To take responsibility for your own work plan and diary management to ensure best use of resources.
 To support the Head of Youth Policy and Engagement, liaise with young people and parents/carers to identify access or support requirements and ensure an effective care plan is implemented and communicated to relevant Roundhouse staff or artist-tutors.
 To run Thursday evening bursary drop-in and support young people in accessing financial support from the Roundhouse where needed.
 To support the implementation of health and safety policy, safeguarding children and adult at risk policies and security procedures.
 To provide support and supervision to young people when working off site or at other venues; this may include overnight stays during festivals.
 To maintain records of feedback & evaluation from young people through Tessitura.
 To support and implement the organisation’s Diversity and Disability Action Plan.
 To support young people working towards their Arts Awards qualification.
 To give tours of the Roundhouse to key stakeholders, as part of staff inductions, and other visiting organisations.

 To be committed to putting young people at the heart of everything we do.
 To promote and comply with current legislation and the Roundhouses policies on Equality, Diversity and Health & Safety both in the delivery of services and the treatment of others.
 To promote, develop and comply with our policies and practices to lessen the environmental impact of the Roundhouse.
 To be responsible for identifying and undertaking training and personal development to meet business needs.
 To undertake any other reasonable duties, commensurate with the level of the post so as to ensure the smooth running of the Roundhouse.


This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes


 Experience of working with marginalised/disadvantaged young people 11-25 yrs and communities in informal educational or youth work settings
 Experience of providing youth support to arts sessions in particular relating to music, performing arts or broadcast and digital.
 An understanding and awareness of the issues affecting young people’s lives
 Sound knowledge on current child protection legislation and effective safeguarding measures
 An understanding of health & safety and risk awareness
 Youth leadership skills, e.g. organising activities, delivering basic teamwork and social skills
 Experience in conflict resolution and dealing with challenging behaviour
 Excellent communication skills
 Knowledge of youth focused activities in London
 Experience of working with young people with a range of multiple and complex needs

 Demonstrable knowledge and understanding of the arts and their value to young people’s development
 First Aider, or willing to undertake first aid training
 Experience of managing and supervising staff and trainee youth workers
 Experience of monitoring, evaluation and record keeping
 Knowledge of local community, social tensions and relationships
 Qualification in Youth Work or related

Contract: 3 months (with possibility of extension)
Hours: Full-time. This post will require being flexible in days/hours worked throughout the week and involves evenings and weekends. Hours required will also include committing to Thursday evenings.
Annual Leave: The annual leave year runs from April to March, and you will be entitled to 25 days pro rata per annum plus pro rata bank holidays.
Notice Period: 6 weeks

Closing Date: 10am, Tuesday 12th December 2017.

Skills Required

  • Project Management
  • Arts