Sutherland Labs

Service design to improve customer and employee experiences

London, United Kingdom


Sutherland Labs is a human-centric design agency with offices in London and San Francisco. We meld research, strategy, and design to create solutions that not only grow businesses, but also enhance everyday lives. We’re a group of curious thinkers who collaborate in a hands-on environment where taking a different perspective is paramount. We use an insight led approach to reimagine services, at every stage drawing on a global team of service designers, design researchers, UX designers, digital strategists and development teams. Based in London, UK and San Francisco, US.

People who have worked with Sutherland Labs