Camile Ernandorena

  • Julie MANGEARD
Camile Ernandorena is Brazilian tourist guide working mainly in France. She works with individuals, school groups as well as tour operators.

Word of mouth is by far the source of her income however it is nice to get compliments/feedback written from clients in order to improve the quality of her service as well as getting more clients. Guest books are objects from the past. Mandatory reviews are annoying. Having that knowledge in hand I have tried to solve that dilemma with modern technologies. A section within the homepage features a gallery of clients' photos with an associated tweets. Every time a client wants to leave a review, he/she can do it via twitter using a special handle or hashtags. These posts will appear immediately on her homepage for everyone to see.