Rebuilding the design foundations and user interface for a one-stop shop platform for M&S Food and their suppliers.

  • Mercedes Alonso

Marks & Spencer, the British multinational retailer, approached W12 Studios with the ambition to revisit the existing Trade Supplier Portal in order to improve communication not only with suppliers but also internally. This project kicked off 6 months prior to me joining, so my new team at W12 Studios had already define the vision phase. They did a great job collating existing research and data, building a use case library, identifying a set of key personas and mapping wireframes. A basic design system was put together and a MVP was being built. My role consisted of redefining old design foundations, creating new components and applying them to some of the key features within the platform.

I worked on some of the features within the M&S Food Platform. The one below is a tactical solution for forecasting on national and local events.
I also designed new interactions using the new components, and gave support to the engineering team on UI related queries.