Working under Ibiza rocks as a company. I was assigned to manage the Croatia rocks account.
I took my position as one of the sales executives for the entire festival. Managing the bookings of up to 6000 individuals via event genius
My responsibilities as a sales executive included but weren't limited to:
Managing customer holiday bookings for both Ibiza & Croatia rocks.
Building and maintaining excellent customer relations.
Attending weekly touch bases with the sales team.
Contacting ticket winners and managing their bookings.
Handling payments via Event genius.
Providing remittance to external vendors and managing invoices.
Handling direct phone calls from customers and staff members alike.
Relaying messages to their appropriate destinations.