- Communicating user / customer experiences, through experience and journey mapping.
- Delivery key user insights and design recommendations, including design principles.
- Facilitate generative ideas and hypothesis testing, through sketching and rapid prototyping.
- Wireframes, Sitemaps and pattern library recommendations
- Creating discussion guides for research activities
- Conduct Heuristics and usability testing.
- Create interactive prototypes for testing, low, mid and hi fidelity
- Delivering high fidelity designs
- Working in agile delivery teams.