Pandemic Culture is an open-access report to help organisations navigate the consumer changes caused by COVID-19. As people’s understanding of this crisis is being redrafted daily, this ‘living report’ is an evolving analysis of the impact on people’s behaviour, tracking the cultural shifts both now and in the long-term. We’re monitoring the situation and will adapt the report with our latest thinking. The report explores how the world is undergoing massive, forced acceleration of change. Amid a deluge of everyday lifestyle disruption, from virtual-first socializing to quarantined consumption, it provides long-term guidance for how to react, think, act and plan for consumer behaviour that will emerge post-crisis.