Stress-free removals? Good Donkey is here to help

  • Adam Wieclawski

Modern city dwellers deserve a reliable way to move houses. That’s why they choose “Good Donkey”.

TYPE OF PROJECT
Native app, Service Design

MY RESPONSIBILITIES
Research, Writing, Product Design, UX Strategy, UI Design, Testing

TOOLBOX
Figma, Adobe Illustrator, Maze

PRODUCT DESIGN FRAMEWORKS
Moscow method, Six Thinking Hats, Impact-Effort matrix

UX METHODS
User interviews, Affinity mapping, Competitive and comparative analysis, Persona building, Task analysis, Journey mapping, Userflow, User stories, Wireframes, Prototype feedback session, Heat maps, Quantitative and qualitative testing
See how this product works on adamwieclawski.com
Read a full case study on adamwieclawski.medium.com
The iterated result is a high-fidelity prototype that offers a solution to the problem set out at the beginning of the process. The Good Donkey app addresses a niche in the market by offering a clear, learnable and user-friendly path for finding a removal company at the user’s fingertips. The inclusion of the tracking feature or the ability to directly talk to the providers sets this product apart in a competitive service industry.